Hours

Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
10:00 AM - 5:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM

Chamber Rating

Verified Member
3.3 - (176 reviews)
79
22
11
8
56
Read Our 176 Reviews

Chamber Rating

Verified Member
3.3 - (176 reviews)
79
22
11
8
56
  • Michael Hayes

    After being on the phone with Verizon for hours, they told me to go to this location to get help. I go in and check in and the manager Jorge comes up and I explain my situation and he laughs and says I cant help you. Then I ask him to get me a number to someone that can. He sat on his tablet for minutes until I ask him you cant find it can you? He then smiles in a bad attitude and says no I cant. Extremely frustrated and unhappy with the service and I know nothing will come about it. If you want service do not go to this location! Edit: Verizon has yet to follow up on my issue after they said to fill out some info on this site! Verizon you are not doing your part!!!
    Mar 14th, 2024

  • Jaymi Thompson

    Logan was a big help.
    Mar 14th, 2024

  • A Thariani

    Had to come in here to migrate activate an esim phone. Absolutely horrible process. The only bright spot was the solo employee, Kahli, who let me use his phone for the full FORTY minute call it took to get the line transferred to the new phone. 10/10 employee, 1/10 activation process.
    Feb 2nd, 2024

  • Sharlyne O'dell

    Bobby was super helpful to me and my son. Thank you!
    Jan 11th, 2024

  • Kylie Caniglia Larsen

    Mark was absolutely horrible to work with
    Jan 1st, 2024

Read Our 176 Reviews

About
Verizon

Visit our store at Omaha for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Contact Info

Products

  • Business cell phones
  • Business mobile hotspots
  • Business tablets
  • Business laptops

Services

  • Mobile plans
  • Wireless Internet plans
  • Voice plans

Brands

  • Apple
  • Samsung
  • Motorola
  • Google
  • Kyocera
  • TCL

Languages

  • English

Images

Questions & Answers

Q What is the phone number for Verizon?

A The phone number for Verizon is: (800) 880-1077.


Q Where is Verizon located?

A Verizon is located at 16920 Wright Plz, Spc 102, Omaha, Nebraska 68130


Q What is the internet address for Verizon?

A The website (URL) for Verizon is: https://www.verizon.com/stores/details/nebraska/omaha/west-omaha-202508/?CMP=seo_b_x_vz_oth_ot_2022_08_website


Q How big is Verizon?

A Verizon employs approximately 20+ people.


Q What days are Verizon open?

A Verizon is open:
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM


Q How is Verizon rated?

A Verizon has a 3.3 Star Rating from 176 reviewers.

Ratings and Reviews
Verizon

Overall Rating

Overall Rating
( 176 Reviews )
79
22
11
8
56
Write a Review

Michael Hayes on Google

image After being on the phone with Verizon for hours, they told me to go to this location to get help. I go in and check in and the manager Jorge comes up and I explain my situation and he laughs and says I cant help you. Then I ask him to get me a number to someone that can. He sat on his tablet for minutes until I ask him you cant find it can you? He then smiles in a bad attitude and says no I cant. Extremely frustrated and unhappy with the service and I know nothing will come about it. If you want service do not go to this location!
Edit: Verizon has yet to follow up on my issue after they said to fill out some info on this site! Verizon you are not doing your part!!!

Business Response on Google Mar 9th, 2024
This is concerning to hear, Michael. We want to help you as much as we can, and our team should always be ready to assist you with utmost professionalism. We're disappointed that we could not resolve your issue last time. We will escalate your review and look into this right away. Please fill out this issue resolution contact form, https://app.smartsheet.com/b/form/042b04a6b6c0486f8f0192ec4da2ffbe and reference Review ID #1392269134 so we can get in touch with you. We value every member of the Verizon family and hope we can win back your trust and confidence.

Jaymi Thompson on Google

image Logan was a big help.

Business Response on Google Mar 12th, 2024
Hi Jaymi, we appreciate your feedback and your shout-out to Logan! We're so glad to hear we were able to help you out. Visit us again soon if you need any further assistance.

A Thariani on Google

image Had to come in here to migrate activate an esim phone.
Absolutely horrible process.
The only bright spot was the solo employee, Kahli, who let me use his phone for the full FORTY minute call it took to get the line transferred to the new phone.
10/10 employee, 1/10 activation process.

Business Response on Google Jan 15th, 2024
Thanks for the review, A! We're so glad to hear Kahli was able to help you out. We understand your frustration regarding the activation process, and we'll look into it in order to provide a more seamless experience next time. See you again soon.

Sharlyne O'dell on Google

image Bobby was super helpful to me and my son. Thank you!

Business Response on Google Jan 20th, 2024
Hi Sharlyne, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Bobby made sure you were taken care of. Let us know if you need anything else.

Kylie Caniglia Larsen on Google

image Mark was absolutely horrible to work with

Business Response on Google Dec 26th, 2023
Anything less than a stellar experience with us is unacceptable, Kylie. We aim to provide excellent service for every Verizon customer. Your feedback is important to us and we will continue to improve.

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Overall Rating

Overall Rating
( 176 Reviews )
79
22
11
8
56

Write a Review

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