FNBO

Worst waiting times for customer service. They say approximately 20 minute waiting times but Ive been waiting for over an hour. You need to do better.
Apr 5th, 2024

First National Bank. the great big small bank they talk about in their ads doesn't exist. They are A-holes and take advantage of you every time the can. their only care is making money and not at all about protecting the small business or people the claim in their ads. Unfortunately I have stuck around as a client for too long but recently have switched to smaller, more personal banks with better rates. I see they haven't commented on any of their reviews so they obviously don't care.
Mar 23rd, 2024

Be careful when making cash deposits here. Make sure you know the exact amount so that there aren't discrepancies. FNBO in general has terrible online services. It's impossible to transfer money online.
Mar 5th, 2024

Don't get their Amtrak Rewards Credit Card. Horrible customer service and reps that won't do a thing to help you.
Feb 16th, 2024

Worst credit card customer service ever. I was never notified that my account was closed. I was making minimum payments on an account that they had closed, without knowing. It wasn't until I paid the balance in full, that I was made aware that my account had been closed 3 months prior. Customer service agent was very evasive, and unable to give reasons for anything. She was very nonchalant. It was surely a blessing in disguise. I would never want to do business with this company again. I don't know why the bank on the card switched from B of A to this bank. Horrible credit card company!!!!!
Feb 13th, 2024