Auto Express of Norfolk

Bought a 2013 Chevy equinox with 88,000 miles in October, they drove it to scottsbluff and said there was no issues. 2-3 weeks later the car started jerking and the check engine light came on. Got several codes for engine misfires. Got it into a mechanic and he said when he went to change the oil it was bone dry. He did an oil change and said to check it throughout the month to see if its burning oil still. I check the oil today and its bone dry again. Mechanic thinks it will need a new engine. Definitely DO NOT RECOMMEND THIS PLACE! Weve called this place to see if they will pay for at least half of what its going to cost for repairs and keep giving us the run around and they said they were in the process of new owners and never got a call back.
Jan 15th, 2024

Bought a 2019 Chevy equinox with 80k miles from them earlier last month, after about 3 weeks of having the new car I come to find out the rotors, brake pads, and brake fluid is all shot so I messaged Joe pictures and what it costed me to fix the problems hoping for some type a reimbursement but unfortunately no the $600 is my own responsibility, they used the vehicle to travel to hartington from Yankton twice to get title switched over and didnt even have the decency to replace the fuel used. They have a decent selection of vehicles so be sure to have someone with you to inspect the vehicle as these con artists will try to leave you in the dark about the faults of the vehicle.
Nov 26th, 2023

I recently traded in a car I originally purchased from Auto Express. When I traded it in, I found out it was in two accidents previously to me purchasing. This was never disclosed to meeven when asked. Irate is an understatement. Do NOT buy from them!
Nov 15th, 2023

Obtained my SSN and a copy of my drivers license WITHOUT my consent and ran my credit score WITHOUT my consent amongst other shady business. Filing a complaint with the BBB as we speak. IN MY OPINION, REGARDING MY EXPERIENCE WITH AUTO EXPRESS OF NORFOLK, save yourself the headache and purchase a vehicle with a business that has better morals. This business clearly has none...
Aug 21st, 2023

Shady. They dont post prices so they can work it up as high as they can. They also put you through a high interest loan company for the cars.
May 12th, 2023