Stephenson Truck Repair Inc

May 3rd, 2022

May 1st, 2022

Friendly staff. The work I wanted got done and they worked with me on the cost but after I questioned everything. Caution, make sure to get an estimate/quote before proceeding with the work. I asked multiple times for a quote and never recieved one. Once the work was close to being done I finally got an estimate which was triple what I budgeted for the repair. Like I mentioned first, they did work with me on the final cost but it shouldn't of never gotten that far in costs if I was given an estimate or a running total.
Apr 29th, 2022

Apr 15th, 2022

This is the 3rd Lincoln truck repair shop we have used since we bought our delivery business in 2021. The other two places either did poor work or failed to communicate with us properly about what was going on with repairs/costs. Stephenson's was amazing!!! We had an engine blow out of one of our delivery trucks and they called continuously to update us on progress/parts/cost and made sure we knew what to expect for an eta in getting the truck back. They took care of us an gave us a great deal on the repair. They even refunded us for the engine core that was originally billed as part of the engine after they audited the bill that we had already paid in full, which many shops would have not told us about and we would not have noticed. Thank you so much!!! We will be back for future repairs.
Apr 27th, 2023