JT & K Services Inc

After some adversity, they were able to take care of our needs. Great communication and prompt service!!
Mar 7th, 2024

They were a contractor with American Home Shield warranty. I sent request and was called within hours. Woman on phone was professional and helpful. Gentleman came out the next day and did a great job. One of the jobs needed to be pre-approved from AHS so he took pictures and sent it in. Was approved in just a few days and got a call they could come fix it that day. Wonderful service! Thanks again!
Dec 28th, 2023

Great service!!
Sep 25th, 2023

They are rude, they don't care about your problems and don't particularly care about getting too you urgently. I don't usually leave reviews, but if you are looking for a plumber and need one on the same week, they can't help you. And if you want to be talked to like a child, go ahead and give them a call. There are tons of plumbers out there. Go with one that actually values customer service. Response: I appreciate your well wishes. Had this been the type of interaction I had when dealing with the woman on the phone, I would have probably just waited the five days. My main issue was her attitude. But, I have to say I'm grateful in the end because it prompted me to call another plumber. John Henry's was able to come out and fix all the issues within HOURS while working with the insurance company AND being incredible friendly. Customer service is important. I wish your company the best of luck, but in the future hope that you can approach each customer with a little more empathy and not treat them like just another appointment. I've never written a bad review before, so I hope you understand that this wasn't done lightly.
Jul 30th, 2022

Mar 13th, 2020