Americas Best Value Inn Lincoln
-
5600 Cornhusker Highway
Lincoln, Nebraska 68507 - (402) 464-5971
- Website
Hours
Chamber Rating
-
Terry Lowe- VanOsdol (Phoenix)
Apr 5th, 2024 -
Ricardo Castillo
Apr 2nd, 2024 -
Cheyenne Neeley
Horrible location. Rude staff. Disgusting rooms.
Mar 29th, 2024 -
Kensuro Ourrukai
Mar 1st, 2024 -
Nathan Ellis
I dont normally write negative reviews, because I try to fix whatever problems when they occur. Paid cash for a room and provided an additional $100 deposit since I didnt have a card on file. The room was what youd expect for the price, so thats fine. Upon checkout, the front desk lady was not friendly and she refused to return my deposit because we had a drink spill so we used one of the towels to clean it up. Accidents happen, I figured it wouldnt be a problem. There were 4 towels and only 1 cleaned the mess up. I apologized and offered to pay for the cost of the towel with the deposit. She absolutely refused to work something out and when I asked for my policy that I signed she refused to give that as well. Wouldnt even give me the towels that i basically paid for. Definitely not no $100 towels! Tried to ask for upper management contact info and a copy of the agreement and she declined and proceeded to threaten to call the cops if I didnt leave. I booked this room because im on a budget. The deposit was my travel money and it really impacted the rest of my trip. Ended up paying $165 for the room. Not even sure if the deposit went into the drawer or into her own pocket. If customer service had a tutorial on what not to do when resolving a customer issue these people would take 1st place. Anytime I come to Lincoln this is where Id stay up until now. Its unfortunate and I hope this doesnt happen to other guests. Tip: Pay the extra cost to stay across the street where I DID feel valued. Rooms: Theres a rodent problem as well as cleanliness issue. I mean, you get what you pay for.
Mar 19th, 2024
Questions & Answers
Q What is the phone number for Americas Best Value Inn Lincoln?
A The phone number for Americas Best Value Inn Lincoln is: (402) 464-5971.
Q Where is Americas Best Value Inn Lincoln located?
A Americas Best Value Inn Lincoln is located at 5600 Cornhusker Highway, Lincoln, Nebraska 68507
Q What is the internet address for Americas Best Value Inn Lincoln?
A The website (URL) for Americas Best Value Inn Lincoln is: https://www.sonesta.com/americas-best-value-inn/ne/lincoln/americas-best-value-inn-lincoln
Q What days are Americas Best Value Inn Lincoln open?
A Americas Best Value Inn Lincoln is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Q How is Americas Best Value Inn Lincoln rated?
A Americas Best Value Inn Lincoln has a 3.4 Star Rating from 388 reviewers.
Hours
Ratings and Reviews
Americas Best Value Inn Lincoln
Overall Rating
Overall Rating
( 388 Reviews )Terry Lowe- VanOsdol (Phoenix) on Google
Ricardo Castillo on Google
Cheyenne Neeley on Google
Horrible location. Rude staff. Disgusting rooms.
Kensuro Ourrukai on Google
Nathan Ellis on Google
I dont normally write negative reviews, because I try to fix whatever problems when they occur. Paid cash for a room and provided an additional $100 deposit since I didnt have a card on file. The room was what youd expect for the price, so thats fine. Upon checkout, the front desk lady was not friendly and she refused to return my deposit because we had a drink spill so we used one of the towels to clean it up. Accidents happen, I figured it wouldnt be a problem. There were 4 towels and only 1 cleaned the mess up. I apologized and offered to pay for the cost of the towel with the deposit. She absolutely refused to work something out and when I asked for my policy that I signed she refused to give that as well. Wouldnt even give me the towels that i basically paid for. Definitely not no $100 towels! Tried to ask for upper management contact info and a copy of the agreement and she declined and proceeded to threaten to call the cops if I didnt leave. I booked this room because im on a budget. The deposit was my travel money and it really impacted the rest of my trip. Ended up paying $165 for the room. Not even sure if the deposit went into the drawer or into her own pocket. If customer service had a tutorial on what not to do when resolving a customer issue these people would take 1st place. Anytime I come to Lincoln this is where Id stay up until now. Its unfortunate and I hope this doesnt happen to other guests. Tip: Pay the extra cost to stay across the street where I DID feel valued.
Rooms: Theres a rodent problem as well as cleanliness issue. I mean, you get what you pay for.
Overall Rating
Overall Rating
( 388 Reviews )Write a Review
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