CHI Health Richard Young Outpatient Psychiatric Clinic

I hated this place, went here a few years ago for mental health problems. The staff never gave me new sheets after they got dirty after I had asked SEVERAL times, it also took them an extremely long time to give me my clothes that parents had brung for me, they threatened to keep me at the hospital longer because I took a nap once instead of gong to a session. Also the beds here are extremely uncomfortable. The nurse during therapy got mad at us for being honest, they had a kid in isolation the entire time I was there just because he had a panic attack.
Feb 18th, 2024

Don't waste your time and money with this place. Just don't
Feb 8th, 2024

Nov 7th, 2023

I've been here twice both on holds. They are not caring or compassionate. They separate you and isolate you and don't listen to you. They took all my sheets and clothes away when something happened to another girl in there that had nothing to do with me. Judgement from all of the staff. There is a small yard that we never get to go into both times I was there. Just awful experience both times I recommend Bryan's hospital in Lincoln it was so there. This place made things worse..
Oct 9th, 2023

I was really disappointed with my experience here. The staff admitting me were not trained whatsoever to be treating someone in a mental crisis and kept threatening to call the police. Once I agreed to get admitted voluntarily I was hyperventilating due to getting all my choices taken away, she shoved paperwork in my face. This place was not what I needed in a vulnerable time. Some of the staff was really nice especially Queen. She really helped me once I got through the awful admission process with I believe Tusiti. I really felt like the isolation made me feel worse during my visit as I came seeking outpatient resources and they threatened to either admit myself voluntarily or have the police come. I did not get any outpatient resources here or any resources on support groups, which is what I really needed. So I am now looking now on my own. Dr. Keller was also a bright spot in being here he seemed to really care. I am really disappinted and just hope they do a better job so others in vulnerable times don't have to suffer like me.
Sep 18th, 2023