Tom Dinsdale Chevrolet Cadillac GMC
-
1708 South Webb Road
Grand Island, NE 68803 - (308) 210-2166
- Website
Hours
Chamber Rating
-
Mandy Hurlburt
Staff was very courteous and treated us like they cared. They made buying my new vehicle stress free and answered all my questions.
Nov 15th, 2022 -
Craig Rupp
EASY TO BUY...NO PRESSURE...THE SALESMAN, WAS VERY KNOWLEDGEABLE. VERY WILLING TO WORK WITH YOU. GREAT AND EASY EXPERIENCE TO BUY A VEHICLE!
Nov 14th, 2022 -
Hangriesllc
Great service department very friendly and helpful
Nov 9th, 2022 -
Jacob Herrmann
We brought our truck in to fix a flat/punctured tire at 9:00 a.m. We absolutely understand how things are busy, and have no problem being patient and waiting. However, we did not hear anything back about the status of the truck until 3:30 p.m., in which WE were the ones to reach out. I believe we made about 5 calls to the service department yesterday in which we were transferred to a "technician" in which we were sent to a voicemail each time with no return call made. We were told the truck would be ready before the workers left at 5:00p.m., and "if it's not done then, our guys will stay late to get the job done". When 5:00 came and went, we still hadn't heard about the status of the truck. More phone calls on OUR end resulted in us being transferred again to a technician. This time, it was a different technician than the one who had been working on our truck. He informed us that the truck wasn't ready to be picked up, because they weren't able to patch the tire, and recommended that we purchase a new tire to replace, for an estimated $400-500 in our cost. We asked if the spare tire could be put on and if we could pick up the truck, in which that request was granted. We paid for the bill and came to pick up the truck when we got back to town, as we work out of town. When I looked over the punctured tire that was left in the back of truck...it was evident that the punctured tire hadn't been fixed. The reason for our frustration is that we feel the technician's didn't take their time to take care of a completely fixable tire. We were told "Well, we put air back into it, but it keeps leaking air"....upon further inspection of the damaged tire at home, by simply pushing on the sidewall of the tire with my bare hand I was able to move the tire and have air leak out...which would mean to me that tire wasn't correctly placed back into the correct position. There just wasn't the detail to the service put into fixing our simple issue. We took our tire to another local shop in G.I. and they fixed the issue with no time wasted and had our truck returned VERY quickly. It's also frustrating that instead of your shop fixing this issue themselves in a timely manner, they immediately went to the "You need a new tire" solution which would've been an insanely unnecessary cost to us. We haven't really had any issues with the service department until our last two visits. Unfortunately, we've made the decision that we won't be returning to T.D. in Grand Island for future service. If we have any recall issues, we will be servicing those at a different dealership that we feel we can trust.
Oct 30th, 2022 -
Kelly Lahm
Oct 27th, 2022
Brands
- Chervolet
- Cadillac
- GMC
Questions & Answers
Q What is the phone number for Tom Dinsdale Chevrolet Cadillac GMC?
A The phone number for Tom Dinsdale Chevrolet Cadillac GMC is: (308) 210-2166.
Q Where is Tom Dinsdale Chevrolet Cadillac GMC located?
A Tom Dinsdale Chevrolet Cadillac GMC is located at 1708 South Webb Road, Grand Island, NE 68803
Q What is the internet address for Tom Dinsdale Chevrolet Cadillac GMC?
A The website (URL) for Tom Dinsdale Chevrolet Cadillac GMC is: https://www.dinsdaleauto.net/
Q What days are Tom Dinsdale Chevrolet Cadillac GMC open?
A Tom Dinsdale Chevrolet Cadillac GMC is open:
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:30 AM - 5:00 PM
Sunday: N/A
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Q How is Tom Dinsdale Chevrolet Cadillac GMC rated?
A Tom Dinsdale Chevrolet Cadillac GMC has a 4.4 Star Rating from 388 reviewers.
Hours
Related Categories
Ratings and Reviews
Tom Dinsdale Chevrolet Cadillac GMC
Overall Rating
Overall Rating
( 388 Reviews )Mandy Hurlburt on Google
Staff was very courteous and treated us like they cared. They made buying my new vehicle stress free and answered all my questions.
Craig Rupp on Google
EASY TO BUY...NO PRESSURE...THE SALESMAN, WAS VERY KNOWLEDGEABLE. VERY WILLING TO WORK WITH YOU. GREAT AND EASY EXPERIENCE TO BUY A VEHICLE!
Hangriesllc on Google
Great service department very friendly and helpful
Jacob Herrmann on Google
We brought our truck in to fix a flat/punctured tire at 9:00 a.m. We absolutely understand how things are busy, and have no problem being patient and waiting. However, we did not hear anything back about the status of the truck until 3:30 p.m., in which WE were the ones to reach out. I believe we made about 5 calls to the service department yesterday in which we were transferred to a "technician" in which we were sent to a voicemail each time with no return call made.
We were told the truck would be ready before the workers left at 5:00p.m., and "if it's not done then, our guys will stay late to get the job done". When 5:00 came and went, we still hadn't heard about the status of the truck. More phone calls on OUR end resulted in us being transferred again to a technician. This time, it was a different technician than the one who had been working on our truck. He informed us that the truck wasn't ready to be picked up, because they weren't able to patch the tire, and recommended that we purchase a new tire to replace, for an estimated $400-500 in our cost. We asked if the spare tire could be put on and if we could pick up the truck, in which that request was granted.
We paid for the bill and came to pick up the truck when we got back to town, as we work out of town. When I looked over the punctured tire that was left in the back of truck...it was evident that the punctured tire hadn't been fixed. The reason for our frustration is that we feel the technician's didn't take their time to take care of a completely fixable tire. We were told "Well, we put air back into it, but it keeps leaking air"....upon further inspection of the damaged tire at home, by simply pushing on the sidewall of the tire with my bare hand I was able to move the tire and have air leak out...which would mean to me that tire wasn't correctly placed back into the correct position. There just wasn't the detail to the service put into fixing our simple issue.
We took our tire to another local shop in G.I. and they fixed the issue with no time wasted and had our truck returned VERY quickly. It's also frustrating that instead of your shop fixing this issue themselves in a timely manner, they immediately went to the "You need a new tire" solution which would've been an insanely unnecessary cost to us.
We haven't really had any issues with the service department until our last two visits. Unfortunately, we've made the decision that we won't be returning to T.D. in Grand Island for future service. If we have any recall issues, we will be servicing those at a different dealership that we feel we can trust.
Kelly Lahm on Google
Overall Rating
Overall Rating
( 388 Reviews )Write a Review
Auto Repair Shop Near Me in Grand Island, NE
Cornhusker Toyota
Grand Island, NE 68803
308-321-3300 ( 182 Reviews )
Motor Car Engineering
Grand Island, NE 68801
308-381-6789 ( 7 Reviews )
Lof Glass
Grand Island, NE 68801
( 0 Reviews )
Grone's Outdoor Power
Grand Island, Nebraska 68803
308-384-5168 ( 54 Reviews )
Wilber's Auto Repair
Grand Island, NE 68801
308-382-7631 ( 16 Reviews )
Miller Tire Pros & Service
Grand Island, NE 68801
(308) 675-2445 ( 325 Reviews )
Ortiz Body Shop
Grand Island, NE 68803
( 0 Reviews )
Hi-Tech Diesel Truck & Trailer Repair
Grand Island, NE 68803
308-382-3966 ( 12 Reviews )