The UPS Store
-
2814 Brooks St
Missoula, Montana 59801 - (406) 721-8223
- Website
Hours
Chamber Rating
-
Eric Gladen
This store has horrendous customer service and/or just super lazy employees that will close 30 seconds before the store is actually supposed to close and then ignore you when you just need to drop a package off that is already set to go....they also don't have a drop box outside just in case you don't get there 30 seconds before the store was supposed to close.
Feb 27th, 2024 -
Lydia Rose
***EDITED*** be very careful! The customer service reps are helpful, but they arent there to get you the best deal. Gave my husband a package to drop off today 4lb box to be shipped cheapest way possible. He came home with a $44 receipt! Shouldve done it myself. Ripped off and pissed off. Thanks guys. Im glad your MO is to stuff your bosses pockets. Past review: Absolutely the best customer service Ive experienced! I wasnt expecting such a friendly, helpful encounter this morning when I arrived, boxless and labeless, with a pair of boots to ship. The gentleman at the counter measured my boots, found me the right size box (and even trimmed it down so the boots fit perfectly!), taped it up, and helped me print my label. Im so used to the rushed and stressful feeling of USPS long lines with eye rolls and attitudes if I forget my tape and/or marker. Thanks UPS for starting my day off seamlessly.. and with a smile!
Jan 12th, 2024 -
Madilyn McDonald
All three of the associates were very friendly and Alex helped me get my packages ready to ship. I had my items in an Orphan Girl liquor box, which I didnt know you couldnt ship items in and was 100% on me, but Alex took the time with white striping the box so it would be approved to ship. Thank again Alex!!
Dec 16th, 2023 -
Skankhunt42
The girls here are amazing. Brought my stuff in and they packaged it right away! I even had forgotten to take a part out of my package and had to come back. They opened it right up and I was on my way. Quick and simple.
Jul 30th, 2023 -
Erin Berzel
Im shocked that this location doesnt have a 5 star average on Google. I have been in there countless times and have always had a good experience. I actually meant to write this review back in April after I came to send a package and was helped by Carissa and Brittany. Both were super friendly and professional! Im always in and out rather quickly even when there is a line! Thanks for the awesome service!
Jul 24th, 2023
Contact Info
- (406) 721-8223
- (406) 721-5191
- [email protected]
- Website
Products
- Office Products
- Mailing Supplies
- Moving Boxes
- Stamps & Postage
Services
- Shipping Services
- Packing Services
- Professional Printing Services
- Mailbox Services
- Notary Services
- Freight & Furniture Shipping
- Small Business Services
- Document Shredding
- Faxing
- Computer Access
- Passport/Photo ID Services
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- SAMSUNGPAY
- VISA
Questions & Answers
Q What is the phone number for The UPS Store?
A The phone number for The UPS Store is: (406) 721-8223.
Q Where is The UPS Store located?
A The UPS Store is located at 2814 Brooks St, Missoula, Montana 59801
Q What is the internet address for The UPS Store?
A The website (URL) for The UPS Store is: https://locations.theupsstore.com/mt/missoula/2814-brooks-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
Q How big is The UPS Store?
A The UPS Store employs approximately 20+ people.
Q What days are The UPS Store open?
A The UPS Store is open:
Friday: 7:30 AM - 6:00 PM
Saturday: 9:30 AM - 3:00 PM
Sunday: 10:00 AM - 3:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Q How is The UPS Store rated?
A The UPS Store has a 3.8 Star Rating from 77 reviewers.
Hours
-
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Ratings and Reviews
The UPS Store
Overall Rating
Overall Rating
( 77 Reviews )Eric Gladen on Google
This store has horrendous customer service and/or just super lazy employees that will close 30 seconds before the store is actually supposed to close and then ignore you when you just need to drop a package off that is already set to go....they also don't have a drop box outside just in case you don't get there 30 seconds before the store was supposed to close.
Lydia Rose on Google
***EDITED*** be very careful! The customer service reps are helpful, but they arent there to get you the best deal. Gave my husband a package to drop off today 4lb box to be shipped cheapest way possible. He came home with a $44 receipt! Shouldve done it myself. Ripped off and pissed off. Thanks guys. Im glad your MO is to stuff your bosses pockets.
Past review: Absolutely the best customer service Ive experienced! I wasnt expecting such a friendly, helpful encounter this morning when I arrived, boxless and labeless, with a pair of boots to ship. The gentleman at the counter measured my boots, found me the right size box (and even trimmed it down so the boots fit perfectly!), taped it up, and helped me print my label. Im so used to the rushed and stressful feeling of USPS long lines with eye rolls and attitudes if I forget my tape and/or marker. Thanks UPS for starting my day off seamlessly.. and with a smile!
Madilyn McDonald on Google
All three of the associates were very friendly and Alex helped me get my packages ready to ship. I had my items in an Orphan Girl liquor box, which I didnt know you couldnt ship items in and was 100% on me, but Alex took the time with white striping the box so it would be approved to ship. Thank again Alex!!
Skankhunt42 on Google
The girls here are amazing. Brought my stuff in and they packaged it right away! I even had forgotten to take a part out of my package and had to come back. They opened it right up and I was on my way. Quick and simple.
Erin Berzel on Google
Im shocked that this location doesnt have a 5 star average on Google. I have been in there countless times and have always had a good experience. I actually meant to write this review back in April after I came to send a package and was helped by Carissa and Brittany. Both were super friendly and professional!
Im always in and out rather quickly even when there is a line!
Thanks for the awesome service!
Overall Rating
Overall Rating
( 77 Reviews )Write a Review
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