Hours

Friday:
7:30 AM - 6:00 PM
Saturday:
9:30 AM - 3:00 PM
Sunday:
10:00 AM - 3:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM

Chamber Rating

Verified Member
3.8 - (77 reviews)
50
2
2
2
21
Read Our 77 Reviews

Chamber Rating

Verified Member
3.8 - (77 reviews)
50
2
2
2
21
  • Eric Gladen

    This store has horrendous customer service and/or just super lazy employees that will close 30 seconds before the store is actually supposed to close and then ignore you when you just need to drop a package off that is already set to go....they also don't have a drop box outside just in case you don't get there 30 seconds before the store was supposed to close.
    Feb 27th, 2024

  • Lydia Rose

    ***EDITED*** be very careful! The customer service reps are helpful, but they arent there to get you the best deal. Gave my husband a package to drop off today 4lb box to be shipped cheapest way possible. He came home with a $44 receipt! Shouldve done it myself. Ripped off and pissed off. Thanks guys. Im glad your MO is to stuff your bosses pockets. Past review: Absolutely the best customer service Ive experienced! I wasnt expecting such a friendly, helpful encounter this morning when I arrived, boxless and labeless, with a pair of boots to ship. The gentleman at the counter measured my boots, found me the right size box (and even trimmed it down so the boots fit perfectly!), taped it up, and helped me print my label. Im so used to the rushed and stressful feeling of USPS long lines with eye rolls and attitudes if I forget my tape and/or marker. Thanks UPS for starting my day off seamlessly.. and with a smile!
    Jan 12th, 2024

  • Madilyn McDonald

    All three of the associates were very friendly and Alex helped me get my packages ready to ship. I had my items in an Orphan Girl liquor box, which I didnt know you couldnt ship items in and was 100% on me, but Alex took the time with white striping the box so it would be approved to ship. Thank again Alex!!
    Dec 16th, 2023

  • Skankhunt42

    The girls here are amazing. Brought my stuff in and they packaged it right away! I even had forgotten to take a part out of my package and had to come back. They opened it right up and I was on my way. Quick and simple.
    Jul 30th, 2023

  • Erin Berzel

    Im shocked that this location doesnt have a 5 star average on Google. I have been in there countless times and have always had a good experience. I actually meant to write this review back in April after I came to send a package and was helped by Carissa and Brittany. Both were super friendly and professional! Im always in and out rather quickly even when there is a line! Thanks for the awesome service!
    Jul 24th, 2023

Read Our 77 Reviews

About
The UPS Store

The UPS Store #4103 in Missoula offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Arby's And Subway.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (406) 721-8223.


Q Where is The UPS Store located?

A The UPS Store is located at 2814 Brooks St, Missoula, Montana 59801


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/mt/missoula/2814-brooks-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Friday: 7:30 AM - 6:00 PM
Saturday: 9:30 AM - 3:00 PM
Sunday: 10:00 AM - 3:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.8 Star Rating from 77 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 77 Reviews )
50
2
2
2
21
Write a Review

Eric Gladen on Google

image This store has horrendous customer service and/or just super lazy employees that will close 30 seconds before the store is actually supposed to close and then ignore you when you just need to drop a package off that is already set to go....they also don't have a drop box outside just in case you don't get there 30 seconds before the store was supposed to close.

Business Response on Google Feb 25th, 2024
Hello Eric Gladen, we're so sorry to hear about your experience. You should always expect courteous service during our posted hours. Please reach out to us at [email protected] so we can help you out.

Lydia Rose on Google

image ***EDITED*** be very careful! The customer service reps are helpful, but they arent there to get you the best deal. Gave my husband a package to drop off today 4lb box to be shipped cheapest way possible. He came home with a $44 receipt! Shouldve done it myself. Ripped off and pissed off. Thanks guys. Im glad your MO is to stuff your bosses pockets.
Past review: Absolutely the best customer service Ive experienced! I wasnt expecting such a friendly, helpful encounter this morning when I arrived, boxless and labeless, with a pair of boots to ship. The gentleman at the counter measured my boots, found me the right size box (and even trimmed it down so the boots fit perfectly!), taped it up, and helped me print my label. Im so used to the rushed and stressful feeling of USPS long lines with eye rolls and attitudes if I forget my tape and/or marker. Thanks UPS for starting my day off seamlessly.. and with a smile!


Madilyn McDonald on Google

image All three of the associates were very friendly and Alex helped me get my packages ready to ship. I had my items in an Orphan Girl liquor box, which I didnt know you couldnt ship items in and was 100% on me, but Alex took the time with white striping the box so it would be approved to ship. Thank again Alex!!

Business Response on Google Jan 18th, 2024
Dear Madilyn McDonald, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our team. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

Skankhunt42 on Google

image The girls here are amazing. Brought my stuff in and they packaged it right away! I even had forgotten to take a part out of my package and had to come back. They opened it right up and I was on my way. Quick and simple.

Business Response on Google Aug 2nd, 2023
Hi, thank you for your review. It pleased us you had a positive experience with our service. At The UPS Store, we strive to provide the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

Erin Berzel on Google

image Im shocked that this location doesnt have a 5 star average on Google. I have been in there countless times and have always had a good experience. I actually meant to write this review back in April after I came to send a package and was helped by Carissa and Brittany. Both were super friendly and professional!
Im always in and out rather quickly even when there is a line!
Thanks for the awesome service!

Business Response on Google Jul 21st, 2023
Thank you for the review, Erin Berzel! We appreciate the shoutout for Carissa and Brittany, and will share your awesome feedback. We're always here for you. See you next time!

Load More Reviews

Overall Rating

Overall Rating
( 77 Reviews )
50
2
2
2
21

Write a Review

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