Hours

Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
1:00 PM - 5:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.5 - (57 reviews)
28
7
4
0
18
Read Our 57 Reviews

Chamber Rating

Verified Member
3.5 - (57 reviews)
28
7
4
0
18
  • Rachael Jean

    Property management and neighbors will constantly have you towed within an hour of you parking at your own home ($250-$400 each time - parking is first come, first serve bases unless it's reserved parking that you pay additionally for). The halls smell strongly of pot smoking, dog poo pick up is not enforced and is often found smeared from shoes in the halls... there's certainly a reason for the long-term contacts they have you sign before you find out their not-so-fun fine print rules. This place will leave you feeling violated in your own "home" more than once if you decide to try it out.
    Feb 28th, 2024

  • Allen Puckett

    You will be towed without warning. Parking is terrible. Haven't heard anything good. Hope they change.
    Feb 17th, 2024

  • Vicki D.

    I am so impressed with BrooklynWest!!! The service from the office team is extraordinary. The complex is clean and the building I live in is well maintained. I definitely have gotten what I pay for! This complex is beyond my expectations. And the view is Wow!
    Feb 17th, 2024

  • Annabelle Clark

    I have a friend who lives at Brooklyn West Apartments and I have been thoroughly impressed with their prompt and efficient service. Whenever she has needed something fixed or done, the staff has always been quick to respond and get the job done. Not only that, but they are also fun to talk to and have created a warm and welcoming atmosphere in the building. I highly recommend Brooklyn West Apartments for anyone looking for a comfortable and well-maintained living space.
    Feb 13th, 2024

  • Salynn Kelly

    Will Update Again Once We Move Out*** These apartments have changed management but I will list what has consistently been the issue while living here since it will be important to whoever takes over our room. This is a warning and note to anyone that ends up living in 3970, 207. Currently live here, have been since February 2020. We will be moving out March 27, 2024. Since the year we moved in we have been having issue with the upstairs neighbors in 307. For the first 2 years their dog was loud and clearly untrained. There were many nights when this dog barked for hours on end and I could hear kids in the other complexes yelling for it to shut up. The only thing Management #1 did was send multiple emails of warning. The dog is/was definitely being neglected. I have never seen them take it out for walks. Besides that, they also listen to music and watch TV at high volumes. At the end of 2020 I had surgery and my husband went to talk to them to ask they keep it down while I recover. Said they would but never did. About a year later I confronted them during work. I teach from home and the noise was coming through on the headphones. My kids were being distracted by it. When confronted they made all kinds of excuses saying "are you sure it's us?", "what kind of music did you hear? Probably wasn't us", "it's not quiet hours". When Management #1 found out I did this they told me to not do this again. I then quoted a line from our renters agreement to them saying they need to take care of it or I would. At this point I had called the police twice as well due to their dog. After this it was peaceful for a while. Fast-forward to when management changed. 307 started being noisy again. When we signal for them to be quiet it's only because I'm teaching. But instead of doing the nice thing and actually stopping, they have a fit and stomp around. They even throw a party that night to spite us. They take no responsibility and instead of training their abused/neglected dog, they go out and buy what sounds like a puppy. Management #2 saw this review and reached out. After talking to me and my husband separately they sent out a lease violation. Within the same week we have the police at our door saying my husband's tires got slashed. Now even if the neighbors never saw this review, it's obvious who would have complained to get them that lease violation since we've had constant issues for 4 years now. While the police was here I asked my husband if they knew it was his car (gesturing up). Police saw this and asked if we have had issue with neighbors. We said yes. They asked if we knew what they looked like. I gave a very basic description and they said they would talk to them (whoever called might have seen them). When they went up, 307 pretended not to be home. We knew they were because we could hear them laughing and when my husband was outside they were on the patio. All evidence points to them but unless we get proof nothing else can be done. We are currently trying but to those who take over, if 307 has not left please know there are at LEAST 3 police reports about them! Just because you might be new doesn't mean you need to start over in this process. We will do all we can to make sure they get punished but if we fail, you have our reports.
    Feb 10th, 2024

Read Our 57 Reviews

About
Brooklyn West

Brooklyn West is a welcoming community representing the best of Missoula living with amazing mountain views, stylish interiors, thoughtful amenities, and unmatched recreation. Visit the clubhouse for a hot cup of coffee in the morning and kick back and relax by the outdoor fireplace after a long day. Let us help bring style and contentment to you in our scenic apartments.

Contact Info

Images

Questions & Answers

Q What is the phone number for Brooklyn West?

A The phone number for Brooklyn West is: (406) 728-5240.


Q Where is Brooklyn West located?

A Brooklyn West is located at 3904 Mullan Rd, Missoula, Montana 59808


Q What is the internet address for Brooklyn West?

A The website (URL) for Brooklyn West is: https://www.livebrooklynwest.com/


Q What days are Brooklyn West open?

A Brooklyn West is open:
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 1:00 PM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM


Q How is Brooklyn West rated?

A Brooklyn West has a 3.5 Star Rating from 57 reviewers.

Hours

Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
1:00 PM - 5:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM

Ratings and Reviews
Brooklyn West

Overall Rating

Overall Rating
( 57 Reviews )
28
7
4
0
18
Write a Review

Rachael Jean on Google

image Property management and neighbors will constantly have you towed within an hour of you parking at your own home ($250-$400 each time - parking is first come, first serve bases unless it's reserved parking that you pay additionally for). The halls smell strongly of pot smoking, dog poo pick up is not enforced and is often found smeared from shoes in the halls... there's certainly a reason for the long-term contacts they have you sign before you find out their not-so-fun fine print rules. This place will leave you feeling violated in your own "home" more than once if you decide to try it out.

Business Response on Google Feb 24th, 2024
We're truly sorry to hear about your experience. We strive to create a comfortable and welcoming environment for all our residents. Your feedback regarding parking, cleanliness, and the overall living experience is important to us. Please feel free to contact the office directly, we would love to speak with you. You can stop by during business hours or give us a call at 844-939-5366. We will certainly take your comments into consideration as we continuously work to improve our services. Thank you for taking the time to share your concerns.

Allen Puckett on Google

image You will be towed without warning. Parking is terrible. Haven't heard anything good. Hope they change.

Business Response on Google Feb 4th, 2024
We're sorry to hear about your experience with parking and appreciate your feedback. We're always looking for ways to improve and will take your comments into consideration. Thank you for bringing this to our attention. We would be happy to speak with you in person. Please feel free to reach out to us at 844-939-5366 or stop by the office during business hours.

Vicki D. on Google

image I am so impressed with BrooklynWest!!! The service from the office team is extraordinary. The complex is clean and the building I live in is well maintained. I definitely have gotten what I pay for! This complex is beyond my expectations. And the view is Wow!

Business Response on Google Feb 9th, 2024
We're thrilled to hear that you're impressed with our service and maintenance! It's wonderful to know that we've exceeded your expectations and that you're enjoying the view. Thank you for your positive feedback!

Annabelle Clark on Google

image I have a friend who lives at Brooklyn West Apartments and I have been thoroughly impressed with their prompt and efficient service. Whenever she has needed something fixed or done, the staff has always been quick to respond and get the job done. Not only that, but they are also fun to talk to and have created a warm and welcoming atmosphere in the building. I highly recommend Brooklyn West Apartments for anyone looking for a comfortable and well-maintained living space.

Business Response on Google Feb 13th, 2024
We're thrilled to hear about your positive experience with our service at Brooklyn West Apartments. It's great to know that our staff's promptness and efficiency have left a good impression. We strive to create a warm and welcoming atmosphere for all. Your recommendation is highly appreciated. Thank you!

Salynn Kelly on Google

image Will Update Again Once We Move Out***
These apartments have changed management but I will list what has consistently been the issue while living here since it will be important to whoever takes over our room. This is a warning and note to anyone that ends up living in 3970, 207.
Currently live here, have been since February 2020. We will be moving out March 27, 2024. Since the year we moved in we have been having issue with the upstairs neighbors in 307. For the first 2 years their dog was loud and clearly untrained. There were many nights when this dog barked for hours on end and I could hear kids in the other complexes yelling for it to shut up. The only thing Management #1 did was send multiple emails of warning. The dog is/was definitely being neglected. I have never seen them take it out for walks. Besides that, they also listen to music and watch TV at high volumes. At the end of 2020 I had surgery and my husband went to talk to them to ask they keep it down while I recover. Said they would but never did. About a year later I confronted them during work. I teach from home and the noise was coming through on the headphones. My kids were being distracted by it. When confronted they made all kinds of excuses saying "are you sure it's us?", "what kind of music did you hear? Probably wasn't us", "it's not quiet hours". When Management #1 found out I did this they told me to not do this again. I then quoted a line from our renters agreement to them saying they need to take care of it or I would. At this point I had called the police twice as well due to their dog. After this it was peaceful for a while.
Fast-forward to when management changed. 307 started being noisy again. When we signal for them to be quiet it's only because I'm teaching. But instead of doing the nice thing and actually stopping, they have a fit and stomp around. They even throw a party that night to spite us. They take no responsibility and instead of training their abused/neglected dog, they go out and buy what sounds like a puppy. Management #2 saw this review and reached out. After talking to me and my husband separately they sent out a lease violation. Within the same week we have the police at our door saying my husband's tires got slashed. Now even if the neighbors never saw this review, it's obvious who would have complained to get them that lease violation since we've had constant issues for 4 years now. While the police was here I asked my husband if they knew it was his car (gesturing up). Police saw this and asked if we have had issue with neighbors. We said yes. They asked if we knew what they looked like. I gave a very basic description and they said they would talk to them (whoever called might have seen them). When they went up, 307 pretended not to be home. We knew they were because we could hear them laughing and when my husband was outside they were on the patio. All evidence points to them but unless we get proof nothing else can be done.
We are currently trying but to those who take over, if 307 has not left please know there are at LEAST 3 police reports about them! Just because you might be new doesn't mean you need to start over in this process. We will do all we can to make sure they get punished but if we fail, you have our reports.

Business Response on Google Feb 28th, 2024
We're truly sorry to hear about the issues you've experienced during your stay. We take your feedback seriously and will use it to improve our management and services. We understand the importance of a peaceful living environment and we regret that this was not your experience. We wish you all the best in your future living arrangements.

Load More Reviews

Overall Rating

Overall Rating
( 57 Reviews )
28
7
4
0
18

Write a Review

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