Brooklyn West
-
3904 Mullan Rd
Missoula, Montana 59808 - (406) 728-5240
- Website
Hours
Chamber Rating
-
Rachael Jean
Property management and neighbors will constantly have you towed within an hour of you parking at your own home ($250-$400 each time - parking is first come, first serve bases unless it's reserved parking that you pay additionally for). The halls smell strongly of pot smoking, dog poo pick up is not enforced and is often found smeared from shoes in the halls... there's certainly a reason for the long-term contacts they have you sign before you find out their not-so-fun fine print rules. This place will leave you feeling violated in your own "home" more than once if you decide to try it out.
Feb 28th, 2024 -
Allen Puckett
You will be towed without warning. Parking is terrible. Haven't heard anything good. Hope they change.
Feb 17th, 2024 -
Vicki D.
I am so impressed with BrooklynWest!!! The service from the office team is extraordinary. The complex is clean and the building I live in is well maintained. I definitely have gotten what I pay for! This complex is beyond my expectations. And the view is Wow!
Feb 17th, 2024 -
Annabelle Clark
I have a friend who lives at Brooklyn West Apartments and I have been thoroughly impressed with their prompt and efficient service. Whenever she has needed something fixed or done, the staff has always been quick to respond and get the job done. Not only that, but they are also fun to talk to and have created a warm and welcoming atmosphere in the building. I highly recommend Brooklyn West Apartments for anyone looking for a comfortable and well-maintained living space.
Feb 13th, 2024 -
Salynn Kelly
Will Update Again Once We Move Out*** These apartments have changed management but I will list what has consistently been the issue while living here since it will be important to whoever takes over our room. This is a warning and note to anyone that ends up living in 3970, 207. Currently live here, have been since February 2020. We will be moving out March 27, 2024. Since the year we moved in we have been having issue with the upstairs neighbors in 307. For the first 2 years their dog was loud and clearly untrained. There were many nights when this dog barked for hours on end and I could hear kids in the other complexes yelling for it to shut up. The only thing Management #1 did was send multiple emails of warning. The dog is/was definitely being neglected. I have never seen them take it out for walks. Besides that, they also listen to music and watch TV at high volumes. At the end of 2020 I had surgery and my husband went to talk to them to ask they keep it down while I recover. Said they would but never did. About a year later I confronted them during work. I teach from home and the noise was coming through on the headphones. My kids were being distracted by it. When confronted they made all kinds of excuses saying "are you sure it's us?", "what kind of music did you hear? Probably wasn't us", "it's not quiet hours". When Management #1 found out I did this they told me to not do this again. I then quoted a line from our renters agreement to them saying they need to take care of it or I would. At this point I had called the police twice as well due to their dog. After this it was peaceful for a while. Fast-forward to when management changed. 307 started being noisy again. When we signal for them to be quiet it's only because I'm teaching. But instead of doing the nice thing and actually stopping, they have a fit and stomp around. They even throw a party that night to spite us. They take no responsibility and instead of training their abused/neglected dog, they go out and buy what sounds like a puppy. Management #2 saw this review and reached out. After talking to me and my husband separately they sent out a lease violation. Within the same week we have the police at our door saying my husband's tires got slashed. Now even if the neighbors never saw this review, it's obvious who would have complained to get them that lease violation since we've had constant issues for 4 years now. While the police was here I asked my husband if they knew it was his car (gesturing up). Police saw this and asked if we have had issue with neighbors. We said yes. They asked if we knew what they looked like. I gave a very basic description and they said they would talk to them (whoever called might have seen them). When they went up, 307 pretended not to be home. We knew they were because we could hear them laughing and when my husband was outside they were on the patio. All evidence points to them but unless we get proof nothing else can be done. We are currently trying but to those who take over, if 307 has not left please know there are at LEAST 3 police reports about them! Just because you might be new doesn't mean you need to start over in this process. We will do all we can to make sure they get punished but if we fail, you have our reports.
Feb 10th, 2024
About
Brooklyn West
Brooklyn West is a welcoming community representing the best of Missoula living with amazing mountain views, stylish interiors, thoughtful amenities, and unmatched recreation. Visit the clubhouse for a hot cup of coffee in the morning and kick back and relax by the outdoor fireplace after a long day. Let us help bring style and contentment to you in our scenic apartments.
Questions & Answers
Q What is the phone number for Brooklyn West?
A The phone number for Brooklyn West is: (406) 728-5240.
Q Where is Brooklyn West located?
A Brooklyn West is located at 3904 Mullan Rd, Missoula, Montana 59808
Q What is the internet address for Brooklyn West?
A The website (URL) for Brooklyn West is: https://www.livebrooklynwest.com/
Q What days are Brooklyn West open?
A Brooklyn West is open:
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 1:00 PM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Q How is Brooklyn West rated?
A Brooklyn West has a 3.5 Star Rating from 57 reviewers.
Hours
Ratings and Reviews
Brooklyn West
Overall Rating
Overall Rating
( 57 Reviews )Rachael Jean on Google
Property management and neighbors will constantly have you towed within an hour of you parking at your own home ($250-$400 each time - parking is first come, first serve bases unless it's reserved parking that you pay additionally for). The halls smell strongly of pot smoking, dog poo pick up is not enforced and is often found smeared from shoes in the halls... there's certainly a reason for the long-term contacts they have you sign before you find out their not-so-fun fine print rules. This place will leave you feeling violated in your own "home" more than once if you decide to try it out.
Allen Puckett on Google
You will be towed without warning. Parking is terrible. Haven't heard anything good. Hope they change.
Vicki D. on Google
I am so impressed with BrooklynWest!!! The service from the office team is extraordinary. The complex is clean and the building I live in is well maintained. I definitely have gotten what I pay for! This complex is beyond my expectations. And the view is Wow!
Annabelle Clark on Google
I have a friend who lives at Brooklyn West Apartments and I have been thoroughly impressed with their prompt and efficient service. Whenever she has needed something fixed or done, the staff has always been quick to respond and get the job done. Not only that, but they are also fun to talk to and have created a warm and welcoming atmosphere in the building. I highly recommend Brooklyn West Apartments for anyone looking for a comfortable and well-maintained living space.
Salynn Kelly on Google
Will Update Again Once We Move Out***
These apartments have changed management but I will list what has consistently been the issue while living here since it will be important to whoever takes over our room. This is a warning and note to anyone that ends up living in 3970, 207.
Currently live here, have been since February 2020. We will be moving out March 27, 2024. Since the year we moved in we have been having issue with the upstairs neighbors in 307. For the first 2 years their dog was loud and clearly untrained. There were many nights when this dog barked for hours on end and I could hear kids in the other complexes yelling for it to shut up. The only thing Management #1 did was send multiple emails of warning. The dog is/was definitely being neglected. I have never seen them take it out for walks. Besides that, they also listen to music and watch TV at high volumes. At the end of 2020 I had surgery and my husband went to talk to them to ask they keep it down while I recover. Said they would but never did. About a year later I confronted them during work. I teach from home and the noise was coming through on the headphones. My kids were being distracted by it. When confronted they made all kinds of excuses saying "are you sure it's us?", "what kind of music did you hear? Probably wasn't us", "it's not quiet hours". When Management #1 found out I did this they told me to not do this again. I then quoted a line from our renters agreement to them saying they need to take care of it or I would. At this point I had called the police twice as well due to their dog. After this it was peaceful for a while.
Fast-forward to when management changed. 307 started being noisy again. When we signal for them to be quiet it's only because I'm teaching. But instead of doing the nice thing and actually stopping, they have a fit and stomp around. They even throw a party that night to spite us. They take no responsibility and instead of training their abused/neglected dog, they go out and buy what sounds like a puppy. Management #2 saw this review and reached out. After talking to me and my husband separately they sent out a lease violation. Within the same week we have the police at our door saying my husband's tires got slashed. Now even if the neighbors never saw this review, it's obvious who would have complained to get them that lease violation since we've had constant issues for 4 years now. While the police was here I asked my husband if they knew it was his car (gesturing up). Police saw this and asked if we have had issue with neighbors. We said yes. They asked if we knew what they looked like. I gave a very basic description and they said they would talk to them (whoever called might have seen them). When they went up, 307 pretended not to be home. We knew they were because we could hear them laughing and when my husband was outside they were on the patio. All evidence points to them but unless we get proof nothing else can be done.
We are currently trying but to those who take over, if 307 has not left please know there are at LEAST 3 police reports about them! Just because you might be new doesn't mean you need to start over in this process. We will do all we can to make sure they get punished but if we fail, you have our reports.
Overall Rating
Overall Rating
( 57 Reviews )Write a Review
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