Aero Inn

I worked at the Kalispell Ford and I had stayed here for 2 weeks, I have never been treated so well and so nicely by both staff and other residents, they have pool, hot tub, and a sauna for all residents. It's comparatively affordable to other hotels and for the same excellent service. I love swimming, and the pool is truly perfect. I also needed to be presentable and they have some excellent hot water for both a shower and a bath. Honestly if I would stay here if I didn't already have housing. Rooms: They have recently gone through a renovation, all new furniture, TV's, and decor.
Apr 5th, 2024

This is the worst place to stay. If you have a family, I would 100% recommend you find somewhere else. The staff here are incredibly shady & very rude. To the point where you feel like you & your kids can't leave the room without the staff yelling at you. In the 3 days that I stayed here, the staff have yelled at me for having guests over stating that it's a "fire hazard" to have guests over in the 1 bed room that I rented. Even though I explained that they weren't staying the night, only visiting me during the day, the staff told me that if I wanted visitors over, that I should have booked a bigger room. My kids have come to me, upset because the staff have yelled at them & been very rude & they have even yelled at my elderly mom. Mind you, when I first checked in, I made sure to ask the front desk if it was OK to have guests over & they had said that was perfectly fine. This has by far been the worst experience & this place should either be shut down or get better staff. Rooms: Disgusting & filthy.
Feb 28th, 2024

UPDATE: I just checked out and I cant say enough about how wonderful all the staff are! They DO NOT deserve the low reviews. They are amazing! Good: Clean, comfortable, quiet, great hot tub Bad: No breakfast in off-peak season, no in-room coffee maker CALL HOTEL DIRECTLY FOR BEST PRICE! I came here for a nice relaxing getaway and Im getting that! Front desk staff was nice both at check-in and later when I needed something. The hotel is definitely dated but I was impressed that they replaced usually gross old hotel carpet with laminate. Much easier to keep clean. The room is incredibly comfortable and I couldnt believe how quiet it was. The fridge and microwave look brand new. And everything looked super clean. My only complaint is no coffee maker in the room. Definitely a bummer. THE HOT TUB IS AWESOME!! Being that I came for a getaway, having a good soak is great. Breakfast is not offered in off-peak season, but theres coffee.
Feb 3rd, 2024

Upon arriving, the snow in the driveway was not plowed, shoveled, or even attempted at being flattened, resulting in my car getting high-centered. I walked through the calf-deep snow down to the building to seek assistance from the front desk and get checked in, to find nobody at the front desk. I attempted to call the hotel and the just rang until voicemail picked up. About 7 minutes after arriving, Heather came in and asked how she could help me. I started the check-in process and informed her that I was stuck in their driveway. 3 employees came out to assist me in getting my car out of the snow so I could park, and went to my room. While the bed is comfortable, the space within the room is confined and cramped. The next day, I attempted to go take care of a few errands that originally brought me to Kalispell, only to find that the driveway and parking lot had still not been plowed. By 2 pm, I became exasperated with the situation, had asked an employee for a snow shovel to go move snow at least at the entrance of the driveway, was told no, and then was offered a push to get out of the parking lot, and a hopefully by the time you come back it will have been plowed. If not, walk down to the lobby and we will help get you back into the parking lot.
Jan 16th, 2024

Dec 29th, 2023