Costco Vision Center

They ordered me contacts with an old, outdated prescription, and lost my new prescription. Refused to refund me or take any ownership / fault to the situation.
Mar 27th, 2024

The most knowledgeable group of opticians I've ever met. Incredible humans all around.
Feb 3rd, 2024

Steve W was very helpful to me when I ordered new glasses a few days ago. Patient and knowledgeable. Great prices ,too. Wonderful staff all around
Nov 13th, 2023

Actual customer service!!!!!!
Sep 2nd, 2022

I got a good Vision exam at Costco and anticipated a good experience with the glasses I bought. The woman who helped me was very nice but she took a bad measurement for where on the glasses to place the bifocals. I had never had this problem in 30 years of wearing bifocals so I didn't even know it could be a thing. I got the glasses and the bifocal placement was so low I had to raise my glasses up to see through them correctly. It didn't occur to me to take them back, I didn't know that was possible. After dealing with it for a few months I found out by accident that I could have returned them and asked them to try again but it was too late. So please take note that there is a return window where you can have a problem corrected rather than putting them in a drawer like I had to do. I went back to Walmart and had the best experience ever!
Jul 3rd, 2022