Walmart Auto Care Centers

If I could give you a zero I would!! I bought my tires online and scheduled to have them put on March 1st 2024! I went in and they couldnt get a bolt off, no big deal. But had the shop manager and another guy come out and aggressively start belittling me and telling me they cannot and will not do my tires today as they could not get the stud off the tire, fine no big deal. But I had the bolts and tire of yesterday doing my brakes, they then started getting rude again and VERY aggressive toward me. I paid online and they completed my purchase and didnt even put the tires on. We rescheduled for today (3/2) to come back after I got the bolt situation fixed, which I did immediately following myself leaving their shop. I get a text at 630am that they have cancelled my appointment and I dont have the option to reschedule. So now, a mom to three infants, who was just trying to make sure she had good tires, is out money and tires.
Feb 13th, 2024

Went out of way to help me!!!
Feb 6th, 2024

Was told I'd be paying around 30 bucks because I have Road Hazard Warranty. Ended up paying 79 because the only tire they had in my size was a clearance tire, so they couldn't do new. Because it's "a discount on a discount" they wouldn't use the warranty. Worst experience I've had here by far. You'd think they'd try to honor what they tell customers, but nope; you get lied to and told a higher price afterwards. Service: Tires
Nov 6th, 2023

I have no actual dealing in the store with the auto center. However, I did call in asking about Nitto tires, and the person had no clue what I was talking about. I feel like Nitto is a pretty common A/T tire that someone in the auto department should know about.
Oct 25th, 2023

Fast great work but tried over charge by almost double hot worked out though
Oct 19th, 2023