John's Home And Yard Service

Mar 16th, 2024

Editing my review. These folks went above and beyond to get in touch with me outside of responding to my review to make things right. I am just overall frustrated with multiple companies and these are the first guys to show they genuinely care. They didnt hesitate to admit there was an oopsie then work with me on a resolution. I appreciate that in a company we put a lot of trust in to get big projects done. Submitted the Contact Us form on their website last Aug, have been having trouble finding a landscaper who wont ghost me like 5 others have. Response was Johns was booking into last fall/this spring and there was no guarantee on timing someone could meet with me for a quote. I was fine with that, simply asked to be added to the list to be contacted. Again was told there was no guarantee on timing, that was the only response I ever received. No offer to at least get me scheduled, no confirmation Id been placed on the list to be scheduled, nothing, no one has ever called. Even if it was in Aug to book an appt for this May, I would have been 100% on board with that, at least I would have been placed in line. Was left pretty frustrated, I know you guys are busy but Im so tired of trying to chase companies around so I didnt even bother trying to call them to follow up. :( In fact its the only reason Im leaving a review this late, Im on Google now STILL trying to find a company and I thought maybe you guys should know.
Mar 5th, 2024

Feb 8th, 2024

Hired them to hydroseed my yard. They put down the seed and it never grew. They still expected payment in full! I will never use them again. I did have you do other landscaping items for my house which turned out well. The main reason for calling you was to get a lawn. You tried to charge me more for than the bid even when the hydroseed never came in! Unbelievable that you would leave a customers lawn in the pictured condition.
Dec 7th, 2023

Dec 4th, 2023