Avis Car Rental

Avis agents at Billings Logan Airport were terrific. Got me set up after another rental 'disappeared'. Best value and great service.
Mar 31st, 2024

Friendly service. Reliable vehicle
Feb 20th, 2024

THEY WILL RENT YOU A CAR THAT VERY WELL COULD KILL YOU AND THEN CHARGE YOU MORE MONEY FOR IT!! RENTER BEWARE!!!!!!!!! Never rent from this company. I reserved a 4 whe drive vehicle to drive in the snow. The guy at the desk gave me a rear whe drive van, which is the worst vehicle one can drive in the snow. The associate promised me that it was a safe vehicle to drive in the snow, as I live in Arizona. I was not able to stop at a stop sign, went through an intersection, through a bush and tree into someone's yard. I do everything I need to to report the accident including calling the return location and cooperate number. The vehicle was towed. I then get a phone call 3 day later asking me where the vehicle is. Then I get my bill which is over 150$ more than it should have been because cooperate charged me for 500 miles worth of gas when I only traveled 147. I have been working witb Vicki the office manager to sort all of this out. She has not returned my phone calls for 2 weeks. THIS ACCIDENT COULD HAVE KILLED ME! The employees here do not care about safety or anything other than making money. As they have done what they needed to make me feel like they were taking care of the situation to end up saying my car was not returned and charging me for extra miles, then not returning my phone calls to adjust the payment. Shame on all of you
Feb 14th, 2024

Very friendly overall satisfied with the rental
Feb 12th, 2024

I just rented a ford escape because I got in a car accident. I was shook up and just wanted a car, thought it was $250 for two days. Nope, its $225 per day! I got charged $736 for two days. That is completely taking advantage of someone In no way should a rental EVER COST THIS MUCH, unless Im driving a damn Ferrari. I am so upset, not only did my car get totaled but now have to fork over my house payment for using this car for 2 days. Ive never been this upset with a company and will never be using them again, nor will anyone in my family. Oh, and would like to add that I googled rental car prices in Billings for that day and it was $30-125 a day.
Jan 27th, 2024