Best Care Dental - Dr. Maryana Kirolos

I would avoid this dentist office- I got there at 11:45am for a 12:00pm appointment. They took me at 12:30pm which was fine. The office itself is worn down, just not a place you want to be when people are working inside your mouth. The room they took me too was dingy and just did not feel clean. Looking around as I walked back to the lobby every room or closet you can see into was disorganized or messy. The dental hygienist was sweet but a little older and didnt have the motor skills to be working inside peoples mouths. After X-rays she decided I was going to need a deeper cleaning and I would have to come back. The dentist there at the time whose name is not on the practice was great. The office manager tried to have me sign a bill that had all future cleanings on it even though I told her I wanted to think about it because I knew I would be going somewhere else. I asked her why I would sign a bill that states these cleanings occurred today when they had not, she told me not to worry about signing it. I was new to town and picked this place because they have 4.6 stars. I wish I looked at the 1-star reviews, and the defensive responses included from whoever manages their social media. It appears from other reviews they got to 4.6 stars by enticing patients to give 5-star reviews with Starbucks gift cards which makes sense. All around shady practice.
Apr 2nd, 2024

I've waited about a year before leaving this review, so things at BestCare could be different now but since I just got an automated text and email from them urging me to return, I'm going to leave this here: I gave this place so many chances, I wanted it to be my dentist so bad because I live literally right next door in the apartments on Delmar. Every time I visited, it got worse. The office and patient rooms were dirty, they ignored my requests for more anesthetic while in pain, and they charged me more money simply for having them fix a painful mistake they made less than a week prior. So now instead of walking 30 feet outside to go to the dentist, I get in my car and drive 20 minutes to a more reputable and pain-free practice. Which is unfortunate but just goes to show how awful this place has been for me. Oh, and to Best Care - before you reply with "you've never been a patient here!" (as if that is an appropriate way to deal with legitimate criticism) .. "Ketracel White" is not my real name.
Mar 31st, 2024

I had a tooth pulled for the 2nd time today, got fitted for a bridge & crown the experience was much better. I felt like she took her time & valued my time. I know getting a tooth pulled is not painless, but the situation was as gentle as could be today.
Mar 23rd, 2024

So far so good!
Mar 16th, 2024

Always professional, very nice employees!
Feb 20th, 2024