DeLong Plumbing Heating and Air conditioning

Stephen, the technician, that came to my house today was kind, courteous, and very informative on what I needed fixed. Highly recommend DeLong!
Apr 4th, 2024

Thanks to Stephen & DeLong Plumbing for their prompt & excellent service. Also, appreciate Judy's help on the phone. I highly recommend this company.
Mar 18th, 2024

I called and someone came out. Said they couldnt get machine to go the rigt directiion. He didnt have a machine longer than 20 ft. He said i needed all kinds of work and he would have to have supervisor look it over. Never heard a word until I called next morning. They said a supervisor would be out before 9. He came walked around my yard and left. I had to call to see what was goin on. They said he would email me an estimate. I had to call several times to get that ball rolling. I know nothing abiut what they want to do because they werent willing to explain. Ive been without water 4 days now. I hope they dont treat all their customers this way. Is it normal to charge you ans not give u servuce. The office saud id have to take that ip with the technician. Ive worked in customer service fir over 30 years. This place really needs work on a customer service level. Still have drain widevopen and they have no intention of making good. I paid 225 for them so far to just come and do nothing. Very dissatisfied customer.
Feb 29th, 2024

Love this place!!!
Feb 21st, 2024

I just wanted to compliment an employee, Josh, who was on call last night. My pump had frozen and he gave me suggestions as to how thaw it, which worked. He told me to call back if it hadnt thawed by 9. Im sure he was awaken by my call, as it was before 6 a.m. and he was so nice and kind! Then he called back around 10 to check and make sure everything was working correctly. Every time I have called the DeLongs, whether it was for plumbing, air conditioning, or anything else Ive called for, the professional who has come out to help me has always been so kind and informative. I just would recommend DeLongs to anyone! Sincerely, Barbara Horras
Feb 5th, 2024