Men's Wearhouse

We waited for 45 minutes for them to tell us they would not sell us the Jacket we wanted because it was on the display even though they no longer carried that one and it had a price tag on it. The one they tried to give us was not the same at all. And he was rude and very snobby. We were buying not renting. Will never go back.
Apr 6th, 2024

The employee was very rude.
Mar 3rd, 2024

Feb 15th, 2024

Very helpful and very skilled crew. Overlooked the fact I walked in there looking like a hobo and immediately offered to help me find whatever I was looking for. Wound up with 3/4 of a nice suit for about $200. (I don't do suit pants, I'm a jeans and boots type)
Jan 31st, 2024

Wow, just wow. Worst customer service I believe Ive ever received in a clothing store. Sport coat shopping with spouse. Upon entering the store noted one gentleman at the front counter checking out a customer with 2 in line to check out. Obviously, he was not able to wait on us at that time. We walked around the store for a bit. I noted a young lady seated at a desk toward the rear. She made brief eye contact with me and went back to whatever she was doing without speaking. Continued to browse in different parts of the store for several more minutes. A third individual appears from the back of the store and starts speaking to the young women seated at the desk. This guy also makes eye contact with me, then turns back to the young lady and continues to converse and then disappears into the back of the store. Three employees in the store now, no one has yet to acknowledge us. I approached the seated young woman and asked if there was someone who could help us. Her response, what do you need help with?. How about mens clothing, lady?! Good Lord! I asked about their sport coat sale and she finally arose from her chair, pointed out the sport coats, measured my husband, told him his size and left for the back of the store and her desk, never to return or acknowledge us further. The guy at the front counter has now disappeared, as has the third guy in the back. We shopped for 15-20 minutes on our own, found one sport coat, walked up to the counter where the original guy checks us out, without making eye contact, and with the only words coming out of his mouth as follows, what is your phone number?. We left, drove across the street to Dillards, met a nice guy in the mens department who approached us, asked how he could help us, and proceeded to sell us another sport coat and two pair of slacks. I could not be paid to walk into MWH in Springfield again.
Mar 9th, 2024