Barker Phillips Jackson

Everyone cares about giving the vest experience possible.
Dec 28th, 2023

The worse Insurance company I have contacted!! Only for the lady that answered first and tried to help, she then transfers me to a "Brandan Price ", so he could help me! The only thing he took care of was scream, no patience, no respect, SOOO unprofessional!! Not someone who helps through telephone!! PLEASE run away from this place and if they want to transfer you to a "BRANDAN RRICE" just hang up or ask for someone else. Just warning people so they do not feel humiliated.
Sep 25th, 2022

If you are an Owner/OP or have a small fleet, this company is awesome! My POC is Christina Tate, and she is absolutely the best. I have never lost a load while waiting for a COI. Just makes our lives so much easier. Thanks team!
Jul 17th, 2022

Wonderful insurance company in Springfield that offers a ton of different services. Highly recommend.
Jan 9th, 2022

Had workers comp and liability for two companies I own through Barker Phillips. Went through an audit (not out of the norm), in which they changed my classification code and tried to charge me several thousand dollars more for my premium. I disputed the audit because they only changed the classification on one of my businesses instead of both. Both businesses are the same only in different locations, so it didnt make sense for them to be classified differently. Our agents at Barker, filed the dispute on our behalf, but thats where they stopped. Once the insurance company came back and said they werent changing it, our agents were done fighting for us. They didnt want to push the dispute any further and said we just needed to pay the new premium. I reached out to a different broker for help. He looked at the audits and told us that we were right to dispute. He reached out to the NCCI for us, got us in contact with them. I got a letter directly from the NCCI and then had to just go around Barker Phillips and dispute the audit myself. I won the dispute, and my premium dropped by thousands of dollars to where it had originally been quoted, with no help from Barker. If you are like me, and are looking for an agent who will fight for you, help you as the client rather than just side with the insurance company because its easier, then look elsewhere. I could really go on, because it gets worse. Do yourself a favor and find an agency who serves you and not the insurance companies.
Sep 11th, 2021