Genesis Health Clubs - Springfield South

I have been coming to the gym since January. Started with the 3 free training with Lindsay Kyle. Did my own thing for a month and decided I just wasn't getting the results I wanted. Lindsay is now my personnel trainer 3 days a week this is my 4 week and she knows what I want and she has helped me so much and she pushes me how i needed to be pushed. I can't wait for the next session. I have been going to the gym 5 times a week for two months now. Tell the trainers what you want your goal to be and they will deliver.
Apr 6th, 2024

Ashton, Ashlyn and rest of staff always very helpful and friendly. Trainers as well and listen to your goals and work with you without judgement to achieve those goals. Highly recommend.
Mar 22nd, 2024

Mar 20th, 2024

Tori and Cherri are awesome! Always so friendly and positive! Never a dull moment
Mar 14th, 2024

My experience at Genesis Gym has been a journey of mixed emotions, from the initial warm welcome by the friendly staff to observing areas that urgently require improvement. The gym's equipment, while generally satisfactory, needs attention, with several pieces awaiting repair or re-upholstering. This issue signals a gap in the maintenance routine that, if addressed, could significantly enhance the workout environment. The state of the bathrooms and lockers further underscores the need for a stricter cleanliness and maintenance regimen, with the sauna / steam room being constantly out of order, many lockers out of commission and the bathrooms falling short of expected hygiene standards. Moreover, the sauna / steam room area has become a venue for behaviors and incidents that might raise eyebrows, including health concerns that cannot be overlooked. Such observations, along with the apparent high turnover in management since my sign-up ( I could be wrong on this), introduce a sense of instability within Genesis Gym's operations. A particularly pressing issue is the absence of a clear mechanism for members to report concerns or undesirable behavior. During my visits, I witnessed concerning incidents in the sauna, including severe coughing fits leading to vomiting and instances of inappropriate behavior, loud obnoxious people, etc. These situations, coupled with a lack of guidance on how to address them internally, left me feeling helpless and concerned for my own and others' well-being. Furthermore, the gym's policy on steam room use and overall management of communal spaces needs to be revisited and enforced more rigorously to ensure a safe, respectful, and hygienic environment for all members. The presence of clear guidelines and an accessible channel for voicing concerns could greatly alleviate member anxieties and contribute to a more positive gym experience. In conclusion, while Genesis offers a promising start with its friendly staff and functional equipment, it is crucial that they prioritize repairs, uphold higher cleanliness standards, and establish a transparent process for members to report issues. Addressing these areas of concern will not only improve the gym's overall environment but also reinforce the trust and safety of its community.
Mar 17th, 2024