Chamber of Commerce

      Metro by T-Mobile

      ( 73 Reviews )

      Metro by T-Mobile
      • 2718 N Kansas Expy Ste B
        Springfield, MO 65803
      •   417-530-1725
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      Hours

      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (73 reviews)
      41
      8
      7
      4
      13
      Read Our 73 Reviews

      Chamber Rating

      3.8 - (73 reviews)
      41
      8
      7
      4
      13
      › ‹
      • Bobby Francis

        Wow I do wish some body can help me pay my phone bill next time win the payment is due
        Mar 9th, 2024

      • Amanda C

        Sales associates are to busy on their own phone to pay attention to helping you out. I was looking into getting a new phone and was doing the financed option. I got approved and as the sales associate was going over everything while still being on his phone I was asked for my last four of my social so I told him. Well all of a sudden couldn't go any further cause it was asking questions on places I've live at. Unfortunately nothing was popping up that was where I had lived at. Well now can't finish the order was told to come back in a week and was told to contact social security about the questions. So I leave and check on my own phone. This stupid associate was to busy on his phone he put in the wrong last four of my social. No wonder nothing was popping up correctly. I know you sale phones and plans but maybe have your associates pay more attention to their customers then their phone. I will not be back to this store due to this behavior.
        Jan 3rd, 2024

      • Kelly Oshea


        Dec 14th, 2023

      • Tarra

        Nice people
        Oct 17th, 2023

      • Anne Miller


        May 14th, 2023

      Read Our 73 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 2718 N Kansas Expy in Springfield, or give us a call at (417) 869-4774.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 417-530-1725.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 2718 N Kansas Expy Ste B, Springfield, MO 65803

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-springfield-mo-10224692/?utm_source=google&utm_medium=lastmile&utm_campaign=10224692

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 12:00 PM - 6:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.8 Star Rating from 73 reviewers.

      Hours

      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 73 Reviews )
      41
      8
      7
      4
      13
      Write a Review

      Bobby Francis on Google

      image Wow I do wish some body can help me pay my phone bill next time win the payment is due

      Business Response on Google Feb 17th, 2024
      Hi Bobby! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Amanda C on Google

      image Sales associates are to busy on their own phone to pay attention to helping you out.
      I was looking into getting a new phone and was doing the financed option. I got approved and as the sales associate was going over everything while still being on his phone I was asked for my last four of my social so I told him. Well all of a sudden couldn't go any further cause it was asking questions on places I've live at. Unfortunately nothing was popping up that was where I had lived at. Well now can't finish the order was told to come back in a week and was told to contact social security about the questions. So I leave and check on my own phone. This stupid associate was to busy on his phone he put in the wrong last four of my social. No wonder nothing was popping up correctly.
      I know you sale phones and plans but maybe have your associates pay more attention to their customers then their phone. I will not be back to this store due to this behavior.

      Business Response on Google Dec 19th, 2023
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Kelly Oshea on Google

      image

      Tarra on Google

      image Nice people

      Business Response on Google Oct 19th, 2023
      We appreciate your feedback and are so glad you’re part of the T-Mobile family! If you have any additional feedback, please feel free to reach out to me at [email protected]

      Anne Miller on Google

      image

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      Overall Rating

      Overall Rating
      ( 73 Reviews )
      41
      8
      7
      4
      13

      Write a Review

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