Holiday Inn Express & Suites Sedalia, an IHG Hotel

Mar 23rd, 2024

Interrupted, bothered, to loud, not clean, smells bad. Liked the breakfast, & I really tried to enjoy the hot tub without over-thinking about the cleanliness My review is based on first impression then how I was treated and felt. After first seeing the room I thought it was okay then I noticed an old key card on the counter, used coffee pods & used tissues in the drawer. I was Immediately concerned on the cleanliness of the room. After our vidit to the pool we returned to the room & I sat down on the chair over a towel to get clothes from the drawer and seen old food or something on the floor I only took a picture because at a distance i couldnt see what it was, I'm overweight so it was easier to blow it up to see what it was, i still have no idea? After getting dressed I folded down the bed to relax and it smelled like a man's Body Odor really bad. The pillows smelled super bad, I made a request for fresh pillows and didn't get any. I placed the heavily soiled pillows in the cabinet because they smelled so bad. I really do not believe this room was cleaned and that the bed was just made without changing the sheets, shams or placing fresh pillows. This was not a good experience. The spa floor was really dirty and the hot tub looked like it needed a good scrubbing. This hotel is really warn down. The towels in my room were shredding too, I've never seen that before. I'm also being charged additional charges on my credit card that I plan to dispute. The strangest thing happened shortly after I left also, the hotel called me asking me if I took pillows. I thought how odd?? I replied that they were placed in the cabinet, I honestly wonder if that's why I have additional charges to my card?? This is a strange hotel, staff are strange and very nosy. My daughter and I left to eat dinner and we were asked where we were going. I had a lot of red flags about this place. Definitely not a place to go on a Leisure trip with a child. I just didn't feel comfortable there, we really should have went to Hilton. We go on Leisure stays every other month, this is one we will not return to. Such a strange place. Disliked I didn't like the smell of the room and bedding. I didn't like not feeling safe. The halls were to loud and keeps you awake. Rooms: Not clean
Mar 22nd, 2024

Mar 9th, 2024

I stay here 1-2 days weekly as I travel to the area for work. Staff is friendly and accommodating. Rooms are clean and quiet which is great because I sleep during the day and work at night. The rates are nice and the staff always try to put me in a room far away from others because they are mindful of my sleep hours. Breakfast (aka dinner for me) is always great. The lady that makes and attends the buffet is always a pleasant person with a Good Morning! when I see her. Happy to stay here during my travels going forward!
Feb 22nd, 2024

This IHG hotel was great. We stayed in several in MO over a week trip. This one was as great as all the rest. Staff was helpful, room was clean, would recommend!
Jan 31st, 2024