The Cruise & Travel Planner

Jun 20th, 2022

It has been such a pleasure to work the this agency! The really care about their guests and for making sure that their vacations go off without hitch! Thanks for everything!
Dec 30th, 2021

The team of Diane and Jim provides exceptional service. They are responsive, provide accurate information and the contacts are always warm. You never feel like you are a number, they give you the impression you know them for a long time (actually we know them for a long time). We have booked several cruises with them and have never been disappointed .
Oct 10th, 2021

Diane and Jim were a pleasure to work with from start to finish. My husband and I knew we wanted a Caribbean honeymoon, but with so many options, we weren't sure what was best for us. We talked about what we were looking for, and she chose the perfect location. We booked before the start of the pandemic and they were so helpful throughout all of the rebooking and the steps it took to travel during a pandemic. I highly recommend them and am happy to say they will handle my vacations from here on out! Thank you both again for everything!!!!! It was PERFECT!
Sep 5th, 2021

Diane was outstanding to work with from the beginning to the end. I never take time to do reviews but I had to for this!!!! Our request was not an easy one.My husband and I were taking a trip of a lifetime! We were going to Italy/Switzerland to sightsee but also mainly to search for answers. Why did My husbands father immigrate to America when he was only eighteen years old from Lugano Switzerland? Does my husband have any living relatives? Because of the language barrier we also needed a translator and Geneologist to help us find this small little village where my husbands dad came from and any relatives. We got a travel plan a couple months before and then 10 days before we left we got our itinerary as to what we had planned hourly/daily. I had several requests and Diane handled every one of them. From the time we got off the plane in Milan we had Outstanding service!!!! The drivers were on time and kind!!! The hotels were outstanding. We had a travel agent who spoke English and lives in Milan, Roberta who called/texted every 2 to 3 days to make sure we were ok. Roberta was great! My husband left his glasses in a drivers car, she handled everything and he brought the glasses back to us!!! Julia, the tour guide in Milan was very knowledgeable! Roberta (another Roberta) in Lugano made my husbands dream come true. We went to the village where his dad was from and we met his first cousins. We were so happy with everything that my son who is going on a honeymoon to Italy is now using Diane Mason to schedule it. If you want to have a great vacation, use Diane Mason!!! You will not be sorry!!!!!
Jul 28th, 2023