Extra Space Storage

Karol Cockrell _{on Google}

Jul 23rd, 2023

Sheryl was very helpful when I went to open my unit there was a red lock in place & I had paid up. This lady was really nice to unlock red lock. She is an asset to this company.

Richard Lee _{on Google}

Jun 9th, 2023

Understaffed with hours of no employees in store , but not the employees fault. Employees are super friendly and will make sure you and your space are good.

Reny Buduan _{on Google}

May 6th, 2023

The service was really good and the actual storage space excellent. The first impression as you enter the storage facility is in need of improvement. Very dirty and uninviting odors greet you when you drive into the facility. The service cart to unload had a severely broken wheel making it difficult but possible to use. This could be a great facility with a little better property management.

marshall lampkin _{on Google}

Jul 3rd, 2023

This place was better when it was named "EZ STORAGE." Don't trust the hours of operation listed because you'll be wasting your time coming here and they won't be in the office. Customers come to pay their rent and can't do so because no one is in the office during hours of operation. If you call, no one will answer. They'll alway tell you they're about to take a lunch break. I've heard that lots of tenants have lost their units and I can see why. Do yourself a favor and don't do business here or any life Storage facility within 30 miles of this location because the same people might be operating them as well.
WE'RE ALL BEGGING "EZ STORAGE PLEASE COME BACK." THIS PLACE IS HELL. IF THEY THINK THEY'RE ABOUT TO TOUCH MY STUFF, THEY BETTER THINK TWICE.

Karen Reis _{on Google}

May 17th, 2023

Horrific location (Chippewa). Ever since they took over from EZStorage, it became a dump. People left items behind after moving and they are in the common areas for weeks. I noticed live bugs last time I went, previously had never seen one, and I visit frequently. I am moving out ASAP. Do not use this location. Additionally, after being an excellent customer for years, they would not waive my $40 late fee when my bank sent me a new card without my knowledge, so the autopay didn't go through. For the first time in 8 years. They were completely rude and lied about being at the facility. Those workers are never there, or they simply don't answer the phone. I left messages, was unable to set up my account to pay online and they still refused to help. I recommend Extra Space Storage, always clean, they retain employees for years and years, and those employees are always friendly and helpful.