J Mess Plumbing Inc

I am only doing a review because i don't have any other avenue to get my work finished. My home was set to be worked through st louis' city sewer lateral program and j mess was the contractor who contacted me to do the work. Once they made contact with me they were very quick to get onsite and start. They replaced my sewer lateral and had to take up my newly laid block patio. I mailed them a check to pay off the amount due and they still knew they had to finish the connection of my sewer lateral at the point under the alley which is the city's property. They also had to come back as the work they did on the patio was very uneven. They acknowledged both of these things. They said it probably settled but it was noticeable right after they finished that they didn't do it right. This was on july 9th. Since then I've texted and called several times. I keep getting promised that the work would be done on such and such date but they never come and no communication. The only communication i have with them is when i call the number online from my work phone and then i get told they will have it done soon. I understand employee issues and staffing issues. The problem is no communication. It seems like since I've already paid them they have no intention to come finish the work. The patio, which was laid one year ago and was close to perfect needs to be fixed and the connection at the alley still needs to be completed.
Sep 12th, 2023

I called this company on thursday to replace a sprayer on my kitchen sink. They assured me they would be at my home Friday or Saturday at the latest. I sent them my address as requested. No reply either day. I called back Sunday and left another message. No reply. I do not recommend this company.
Mar 27th, 2021

Feb 8th, 2019

Dec 19th, 2017