Avalon Garden Nursing Home

And to think I thought both Frontier and the one in Chesterfield is the worst nursery home. But this one is a disgrace. They should be sued for financial abuse, misconduct, insubordinate, elder abuse, and last but not least scams. I'm glad I got my mother out of that outmoded rathole facility. But I know one thing for sure... No scams my family. As this moment on it'll be Defcon One. Although, they supposed to help people not to be fully loaded ripoff artists. That just pisses me off.
Jul 18th, 2023

Horrible facility with poor communication skills and bad attitudes. Management constantly lies to you they will hang up on you when theyre caught in a lie. They also talk to you like your dumb and thinks only what they say is right please be mindful of this facility. The lack of comprehension is astounding throughout all employees
Jun 5th, 2023

Jun 2nd, 2023

My sister stayed at Avalon for 9 months after a serious stroke. She was paralyzed on the left side of her body. During her 9 month stay , my sister was able to walk initially with some assistance and later on pretty much on her own. The PT team did an outstanding job helping my sister physically and helped her through cognitive therapy. Marilyn McCormick, the Social Services Director, was very helpful in addressing issues. She is responsive , empathetic and goes beyond the job description. Like other similar facilities, they are sometimes short staffed but they try their best to help the residents. The nursing staff try to get to know the residents personally and are very empathetic. Special thanks to Robin and Michelle.
May 25th, 2023

I recently discovered concerning issues regarding the treatment of elderly citizens at this facility. A conversation with my uncle revealed that a significant portion of the items we, as a family, had purchased for him are now missing, including clothing items with personal monograms. Despite our efforts to inquire about his Christmas wishes, he advised against sending any gifts as he would likely be unable to keep them. My uncle was relocated almost 11 months ago due to room issues, but the staff has not transferred his personal items, including an easy chair and other not so cheap items he purchased himself. Their claim of not knowing the location of these belongings is unacceptable. Of particular concern is my uncle's explicit request not to raise concerns due to fear of potential abuse or harm from the staff if they discover his complaints. This situation is beyond unacceptable, involving not only the misplacement of personal items but also the threat of mistreatment towards residents. I intend to escalate this matter up the chain of command first thing Monday morning, as such behavior is both egregious and reprehensible. Keep your family members out of this facility and away from the staff members actively employed by this facility. This is far from a safe or good environment for your loved ones.
Dec 30th, 2023