Planet Fitness

Went twice as a guest with a Black Card member just after the holidays; the gym was nearly empty late at night. The first day, nobody was at the front desk (so even though we couldn't figure out how to scan my guest pass, I was able to just walk in with the member anyway.) The second day, there were a few people behind the front desk, and one of them helped show us where the guest pass was. The equipment was clean and easy to use. The locker room was also clean. I'm giving 4 stars instead of 5 for two reasons: 1. As others have mentioned, the gym is open 24 hours on some days of the week, but not all of them. That's inconvenient and complicated. 2. The gym (as with all Planet Fitness locations that I've seen) is filled with only two rows of weight machines (along with a row of free weights), while nearly half of the space is wasted by dozens and dozens of treadmills, elliptical machines, and bikes (which are usually mostly empty.) I can run or ride a bike outside; the point of a gym membership (for me, at least) is to access the weight equipment that I don't have access to at home. I'd rather have more rows of those so I don't have to worry about crowding as much. Overall, I don't live in the St. Louis area right now, but if I did, this location would seem pretty ideal. I appreciated the non-intimidating atmosphere.
Jan 9th, 2023

They were closed at 9pm on Friday and you had the wrong schedule
Jan 5th, 2023

Open 24/7 only 4 days a week now. (unless you drive 30-40 minutes away, no respect given to the 3 south locations members, all three are closed early three nights a week) They can't have just one $10 an hour person sit and read a book at the front desk a few more hours a week? (like until 11 pm versus 7 pm) They also let all the high school and college kids have free memberships for the whole summer, packing the gym too tight for 3-4 months.
Jan 2nd, 2023

Nice location and great employees but the hours. Blah. Probably changing gyms soon because I like going late and closing at 7 on Sunday doesn't work with my life.
Dec 16th, 2022

Canceled my membership a couple of weeks ago. I went inside and paid with a credit card and I was told my membership would be good through early December. Kept getting texts saying I owed money AFTER I had canceled and paid in full. I called the 800 number they said I had a late fee and my monthly fee I owed.. I told them I already paid it ,explained the situation, and she kept telling me that I owe money, so I hung up on her. So now I drive to planet fitness show them that I paid. It seems I paid a day after the cut off (which I was not told when I went inside the facility to cancel my membership ) and I owe another month of dues plus a late fee of $10. I said Ive already been in here I paid and I canceled and refused to pay this. I was told that I would probably be hearing from the Higher-ups , Ive been with them since 2018 I can assure you I will not become a member there again
Dec 9th, 2022