Craigshire Suites - St. Louis Westport Plaza

NOT NICE STAFF AT ALL...EXTREMELY RAN DOWN AND POOR MANAGEMENT... THEY KEPT MY DEPOSIT BC THEY SAID I WAS RUDE TO STAFF WHEN I WASNT AT ALL IN FACT THEY WERE VERY DISRESPECTFUL TO ME AND WHEN I CALLED CRYING BC I NEEDED MY $100 DEPOSIT BACK THE MANAGER REFUSED MY CALLS AND WHEN I FINALLY CALLED AND SHE DIDNT KNOW WHO I WAS SHE TOOK MY CALL ONLY TO SAY SHE COULDNT TELL WHY THEY KEPT MY DEPOSIT AND BLAMED ME BC I HAD WAITED TOO LONG TO CALL.. WHEN I TOLD HER I CALLED FOR A MONTH EVERYDAY TWICE A DAY AND GOT NO CALL BACK.. SHE SAID SHE DOUND IT SUSPICIOUS I WOULD WAIT THAT LONG (MANIPULATION AT ITS FINEST... BLAME ME BC U STOLE ME MONEY AND WOULDNT TAKE OR RETURN MH CALL WHEN I DID CALL AROUND THE TIME OF MY STAY) AND THE ROOM HAD DOG POOP BEHIND THE BED I SHOWED HOSEKEEPING AND THEY DIDNT CARE AT ALL WHAT A SHOCK... THE PLACE IS NASTY... NO POOL... NO GYM.. NO BREAKFAST.. ROOM SMELLED LIKE SMOKE POOP AND MOTH BALLS I BOUGHT PLUG INS AND FEBREZE DIDNT FIND DOG POOP UNTIL THE LAST DAY I LEFT BC I STAYED A WEEK AND WAS CHECKING TO MAKE SURE I DIDNT LEAVE ANYTHING... THEY WILL SCAM WATCH OUT!!! CALLING BBB
Apr 1st, 2024

Staff is very helpful & friendly. The room layout is pretty decent for long term stay, but kind of run down. There was always trash blowing everywhere outside of my room, and into my room when Id open the door.
Mar 30th, 2024

I needed something very last minute and they came through. They are a bit run down.
Jan 23rd, 2024

Dec 14th, 2023

The photos you see online are very outdated . The property does not look that way . There is no pool or gym or breakfast , the rooms are filthy and run down , I couldnt even run their heat or air because the vents are so full of toxins and allergens that it made it difficult to breath . Law enforcement is out there daily and the property manager has mental health issues . Ive watched her collect 1500.00 payment then throw that same person out the next day and re rent the room . She is dishonest and extremely difficult to get along with and the place is full of drugs and drug addicts . I do not recommend doing business with her or this property . A heads up to people traveling this is not the type of place to want to stay unless you want to deal with drugs and filth . It is not for business trips or vacations .
Dec 14th, 2023