Gateway Cleaners of Kirkwood

Very convenient with drive up window. They accommodated me on a rush order for my Michael Kors Coat. I needed a rush going out of town next afternoon.
Nov 22nd, 2022

I have been going for years!!! like maybe 10! they do a good job as most cleaners do but the price is crazy expensive. I didn't realize this until my last cleaning. 1 men's suit, 1 dress shirt and 1 long simple dress( no frills) it was $75. I called and was tile the dress was $49 and the suit was $20 I'm not going back.
Nov 21st, 2022

Aug 18th, 2022

Feb 8th, 2022

We utilized Gateway Cleaners after our wedding to take care of a couple dress shirts, a tuxedo, and a suit. All of that turned out satisfactory and for a fair price. No gripes whatsoever. This is where the 1 star review comes in. We also used them to dry clean (no preservation of any kind) a wedding dress and two cocktail dresses. The owner could not quote me a price, but we both agreed he would call before rendering services to confirm a price for the three dresses. No call was ever received by the owner to confirm pressing, despite them saying otherwise - if so, why not leave a voicemail instead of assuming the price is acceptable and confirming the pricing like we originally agreed. Come to find out they moved forward with the dry cleaning without confirming. This turned out to be roughly $700 for a wedding dress and two cocktail dresses. Google shows an average cost to dry clean a wedding dress is about $150-200, and dresses vary, but I would guess around $30-40 a dress, for a MAXIMUM of $280. The owner is looking to charge darn near 3x the average cost due to his negligence in confirming pricing of my wifes dresses. He then has his employee call to offer me 5% off. Out of his mind. Still waiting my for a resolution while they hold the dresses. Sorry for my Karen rant, but I would avoid Gateway for any sort of dress cleaning. Service: Organic dry cleaning
Sep 14th, 2022