Arrive Brentwood I & II

I just want to say Bridgette that works at the front desk is Fabulous. Always so pleasant and able to answer any questions and so helpful if we need anything repaired in our unit!! I also like the new furniture/decorations that were added in the main hallway to the garage. Keep up the good work.
Mar 31st, 2024

Feb 25th, 2024

Dec 18th, 2023

Super loud and no privacy! Amy would pretend to help but I feel she has an Asian hate problem. The place is right next to highway with no sound proof. Staffs are super rude. They would like to use their key to open your apt doors whenever they want. If you submitted an emergency maintenance work order, according to Amy, you would give them the right to break in whenever they want, which is ridicules!!! They tried to break in when I was taking a shower and said open the door, I have the key. They also dont care about COVID, and when they break in they wont wear a mask. P.S. nobody was picking up my emergency maintenance phone call, but they would want to open my door several hours later around 11:00 pm without a mask or uniform, even I shouted dont come in Im taking a shower. The maintenance was also mad at me since I called the emergency hotline. I was very confused since I paid the service and now they assume I have no right to call that hotline. That policy is kind of illegal and they really should hire some law school student to double check on that! That kind of harassment is just unacceptable! Run run run and run away from this when you still have a chance! And to discuss what policy?! Anything that I didnt sign, I would not follow! :) I will sue soon! My lawyer said nothing like that should happen in the U.S.. After the maintenance broke in, they announced that the maintenance who broke in to my apartment when I was taking a shower was the hero of the apartment! How pathetic is that! To your reply associated to emergency maintenance- nobody picked up the emergency maintenance phone, but a week later, two guys decided to come to my door trying to get in every morning during the COVID peak without their mask on. Thats not your proper way to treat emergency maintenance for sure. Your team is a joke! From top to bottom, inside & out!
Nov 19th, 2023

I went to the leasing office address and a privacy invasion happened in my apartment. One of the management entered the apartment despite my wife shouting DO NOT ENTER. However she entered the apartment and ignored my wife. I went to the leasing office just to let them know, please dont the enter the apartment if my wife is there alone, without any intention to argue with anyone. However, seconds later, the person who entered the popped up and the office and start talking to us in a disrespectful tone simply because we are Muslims and my wife is wearing hijab. I didnt want to argue with anyone, but simply to let them know do not enter the apartment if Im not there. any intention to argue with anyone However, the response from the lady who popped up in the office was we own the building. Simply she popped up in the office because she knew that what she did is wrong and now she wants to defend herself while no one was talking about her personally, but we were discussing what happened. This is a really rude statement. You own the building, but still, you have to respect our privacy, and treat us with courtesy. You do not own the residence!!! Shes aggressive, argumentative, and she treated us badly as if we were goods that she own!! This is not the first time the management deal with residence based on their race, you can check the reviews.
Nov 17th, 2023