Forest Park Apartments

Miss Shari,Is The Best Office Manager Ever, She Really Cares About The Tenents !!!
Apr 3rd, 2024

The landlord miss shari is the best landlord I have ever had ...I love her being in the office....
Apr 3rd, 2024

Wow the assistant property manager is amazing. She walked me through a tough process dealing with HA. Great start
Apr 3rd, 2024

I love the way Shay was very pleasant and very patient .
Apr 3rd, 2024

I have resided at Forest Park Apartments for the last four years and it has been nothing but issue after issue with not proper resolution. Let me be a little more specific, my central air unit was broken in August of 2023 by the maintenance team. I put in several requests to have the unit fixed, yet the request was never fulfilled. Instead, they continued to close my request without properly addressing and resolving it. I even spoke with an individual from the corporate office who happen to be on the property around that time last year and he stated that the request would be reopened and that my unit would get fixed but it never happened. Instead they gave me a window unit and said they would come back to fix the central air unit. Never happened. I am not on section 8/HUD, I pay market rate rent and I pay on time. My lease states that central is what is in these units and I expect to have that. Outside of negative there is a positive. I will say that I have met at least two really helpful individuals, one of them being Chaitra Ragland (Asst. Property Manager) & Calvi Rayford (Regional Manager) both of these ladies addressed my concerns respectfully and professionally. They ensured me that my central air will be fixed. In my opinion, I believe that Chaitra should be promoted to property manager of Forest Park. She addresses your concerns, if she says that she is going to do something she does her best to get it done in a timely manner. The Current property manager Shari is not great at managing the property and she will attempt to get you involved in her drama. Let me be clear with that statement, when I talked to her a couple of weeks ago about my central air unit, she advised to submit a new service request (which I did). Then I found out that she had the request closed. So I spoke with her again and that is when she mentioned that her supervisor does not like her and is looking for any reason to fire her. Lets be clear I did not ask about any of that I just want my what I have been asking to be fixed to be fixed that is it I do not care about anything else. I then find out that she stated by word of mouth that corporate would not pay to have my unit fixed. I later found out that Shari did not properly explain the issue in detail with her supervisor in order to have the problem resolved appropriately. I have had more than enough awful experiences with this property to last me a lifetime and it is a shame. I try to give them the benefit of the doubt but they continue to prove me wrong in the worst way. The constant switch ups in the office, the lack of timeliness from the property manager makes this place extremely unbearable at times. It seems as though the Asst.Property Manager cares more about the property than the property manager herself.
Mar 30th, 2024