Professional Account Management

Keeps attacking my credit score based on tolls that do not belong to me. Yall deserve to be thrown in prison.
Feb 25th, 2024

I ditto everything that has been said in previous one star ratings. She doesn't even try to listen, assist you or the Company she is trying to collect money for! She makes up stories (lies) as she talks to you and then gets irate when you call her on what she just said to you!! As previous stated, I feel for the companies that hire this firm to do their billing & collections. Either they don't care about how their customers are treated or they are in the dark.
Jan 20th, 2024

Kelly is the rudest customer service person I have ever dealt with in my life. Zero empathy, zero listening skills, zero conflict resolution. Shes employed to get money no matter how much bulldozing and character destroying she has to do to get it. This last time she called me, she tried to lie about what company she was with. If you are using this company to collect payments, you clearly do not care one iota for your customers. This is the most unprofessional company I have ever had to deal with. I wish there was a no stars rating - they would be getting it!
Nov 14th, 2023

This place employs the most unprofessional, condescending people I have ever dealt with. I called today because me ex husband is the guarantor for my daughter's insurance. This company sends correspondence to my address with his name on it. I called to give them his address. I thought they would appreciate it, instead the awful woman argued with me and chastised me. I requested she take his address, she argued. I requested she send me to her manager, she argued. It felt like her main goal was to make me mad. Well she succeeded. I hope she sleeps well at night with her black soul to keep her warm.
Jan 23rd, 2023

This person has been rude about a bill that has been improperly filed. I received calls and letters. This place should be shut down as committing medicaid fraud.
Nov 23rd, 2018