Imperial Gardens Apartments

Imperial Gardens Apartments
  • 3630 Imperial Gardens Dr Apt 1
    Saint Ann, MO 63074
  •   314-219-5383

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

3.9 - (35 reviews)
21
5
1
1
7
Read Our 35 Reviews

Chamber Rating

3.9 - (35 reviews)
21
5
1
1
7
  • eric

    Best place to Live period! Kenth and the grew are polite and professional! Management EXCELLENT !
    Mar 7th, 2024

  • Chelette Ford

    I just moved out this week after almost 5 years. Positives: The office staff Ms. Reeka Hudson is amazing!! I probably stayed a year longer because her service and attentiveness was top tier. The maintenance team are fast and efficient. The property is well maintained inside and out. When the air went out I had a/c unit within the day. They are very respectful of your time and space. Things that I struggled with: shared ventilation which means shared smells, they can not control smoking, no dryer hook-up allowed, and no storage area. This is a great location for kids and pets.
    Aug 2nd, 2023

  • Carlos Escalsnte

    So excited to be part of this community I love the school district and reeka has been very helpful in the whole process and everyone is always kind !!
    Jun 25th, 2023

  • kyra

    I hate living in this apartment. The walls are nonexistent. You hear everything from water running, to people walking, random talking, loud music, kids screaming. Don't move here if you want any kind of peace. Helpful tip: don't choose unit near playground (unless you have kids).Can barely use your living room or kitchen due to all of the overhead noise. The bedrooms are slightly more quiet. Overpriced. Management never responds to your concerns or complaints. When you're paying between $900-1100 a month, you want resolutions. Not to be brushed off. Also, their response to anything that is not clean or up to your standards is to paint over it or do some cheap work around. If you think your unit is clean, its just fresh paint. Also, their site says laundry facilities. Its really just one washer and dryer in the dark dank basement. You're likely going to end up going to a laundromat, because how are 8 different units with multiple loads themselves going to share one washer and dryer. False advertising. Emergency maintenance determines what the emergency is. So if they determine its not an emergency they may not come at all. I will also add that despite you telling them that you don't want someone in your home while you're not present, they will still try it. I just had someone walk into my home while I wasn't wearing any pants. Knocking on my door like the police for some silly pest control thats not necessary. I will be skipping that service moving forward but I don't like that random people have keys and can enter my unit despite my request. Again my dismay was shot down my leasing. They don't care how they're tenants feel.
    Apr 19th, 2023

  • MusicOn Mymind

    Moving here has been a major improvement from my last apartment. Haven't had any major maintenance issues but the ones I've had they responded to them rather quickly. Neighbor is quite and clean. I just renewed my lease for another year.
    Feb 22nd, 2023

Read Our 35 Reviews

About
Imperial Gardens Apartments

Imperial Gardens Apartments is located at 3630 Imperial Gardens Dr Apt 1 in Saint Ann, Missouri 63074. Imperial Gardens Apartments can be contacted via phone at 314-219-5383 for pricing, hours and directions.

Contact Info

  •   314-219-5383

Questions & Answers

Q What is the phone number for Imperial Gardens Apartments?

A The phone number for Imperial Gardens Apartments is: 314-219-5383.


Q Where is Imperial Gardens Apartments located?

A Imperial Gardens Apartments is located at 3630 Imperial Gardens Dr Apt 1, Saint Ann, MO 63074


Q What is the internet address for Imperial Gardens Apartments?

A The website (URL) for Imperial Gardens Apartments is: https://www.imperialgardens-stl.com/?rcstdid=Mg%3D%3D-YRjTEizZPgM%3D


Q How big is Imperial Gardens Apartments?

A Imperial Gardens Apartments employs approximately 2-5 people.


Q Is there a key contact at Imperial Gardens Apartments?

A You can contact Jackie Hampton at 314-219-5383.


Q What days are Imperial Gardens Apartments open?

A Imperial Gardens Apartments is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed


Q How is Imperial Gardens Apartments rated?

A Imperial Gardens Apartments has a 3.9 Star Rating from 35 reviewers.

Key Contacts

image
Jackie Hampton
Manager


Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Ratings and Reviews
Imperial Gardens Apartments

Overall Rating

Overall Rating
( 35 Reviews )
21
5
1
1
7
Write a Review

eric on Google

image Best place to Live period! Kenth and the grew are polite and professional! Management EXCELLENT !

Business Response on Google Mar 7th, 2024
We are thrilled to hear that you are enjoying your experience living at Imperial Gardens! Keith and the entire team work hard to ensure that all residents feel welcome and well taken care of. We are dedicated to providing excellent management services and creating a comfortable living environment for everyone. Your kind words motivate us to continue delivering top-notch service. Thank you for choosing us as your home, we value you as a resident!

Chelette Ford on Google

image I just moved out this week after almost 5 years. Positives: The office staff Ms. Reeka Hudson is amazing!! I probably stayed a year longer because her service and attentiveness was top tier. The maintenance team are fast and efficient. The property is well maintained inside and out. When the air went out I had a/c unit within the day. They are very respectful of your time and space. Things that I struggled with: shared ventilation which means shared smells, they can not control smoking, no dryer hook-up allowed, and no storage area. This is a great location for kids and pets.

Business Response on Google Sep 9th, 2023
Chelette, thank you for taking the time to share your thoughts and experiences with us. We appreciate your feedback and are glad to hear that you enjoyed your time at our property. We are especially happy to hear that Ms. Reeka Hudson and our maintenance team provided you with excellent service. We will be sure to pass on your compliments to them. Regarding the issues you mentioned, we apologize for any inconvenience caused. Shared ventilation is a common feature in many apartment buildings, and while we cannot control what our residents cook or the smells they produce, we do our best to ensure that our ventilation system is well-maintained and functioning properly. We also understand that some residents may be sensitive to certain smells, and we encourage our residents to communicate with us if they have any concerns. Thank you again for your feedback, and we wish you all the best in your future endeavors.

Carlos Escalsnte on Google

image So excited to be part of this community I love the school district and reeka has been very helpful in the whole process and everyone is always kind !!

Business Response on Google Jun 28th, 2023
Hello and welcome, Carlos! We know that finding a new home can be stressful, but we're happy to know that Reeka helped create a smooth transition. We wanted to be the first to welcome you home and let you know that we're here for you, so don't hesitate to reach out if any questions or concerns arise. All the best!

kyra on Google

image I hate living in this apartment. The walls are nonexistent. You hear everything from water running, to people walking, random talking, loud music, kids screaming. Don't move here if you want any kind of peace. Helpful tip: don't choose unit near playground (unless you have kids).Can barely use your living room or kitchen due to all of the overhead noise. The bedrooms are slightly more quiet. Overpriced. Management never responds to your concerns or complaints. When you're paying between $900-1100 a month, you want resolutions. Not to be brushed off. Also, their response to anything that is not clean or up to your standards is to paint over it or do some cheap work around. If you think your unit is clean, its just fresh paint. Also, their site says laundry facilities. Its really just one washer and dryer in the dark dank basement. You're likely going to end up going to a laundromat, because how are 8 different units with multiple loads themselves going to share one washer and dryer. False advertising. Emergency maintenance determines what the emergency is. So if they determine its not an emergency they may not come at all. I will also add that despite you telling them that you don't want someone in your home while you're not present, they will still try it. I just had someone walk into my home while I wasn't wearing any pants. Knocking on my door like the police for some silly pest control thats not necessary. I will be skipping that service moving forward but I don't like that random people have keys and can enter my unit despite my request. Again my dismay was shot down my leasing. They don't care how they're tenants feel.


MusicOn Mymind on Google

image Moving here has been a major improvement from my last apartment. Haven't had any major maintenance issues but the ones I've had they responded to them rather quickly. Neighbor is quite and clean. I just renewed my lease for another year.

Business Response on Google Aug 8th, 2022
Hello and thank you so much for the positive feedback! We're through the roof with smiles knowing the many reasons you love calling Imperial Gardens your home. Our knowledgeable and dedicated team is here for you, and we're happy knowing we hit the mark. Thank you for being so kind and helping to share the word with others.

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Overall Rating

Overall Rating
( 35 Reviews )
21
5
1
1
7

Write a Review

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