Al West Collision Center

Jeramiah Meade _{on Google}

Dec 26th, 2022

Amazing service! Traveling through, called about my bumper.They told me to come, fixed it immediately and didn't even want to charge me. Super friendly staff. Highly recommend!

Katrina Dearing _{on Google}

Sep 6th, 2022

Polite, friendly, professional customer service. I look forward to working with them in the future.

C K _{on Google}

May 13th, 2023

I took my jeep in to get some paint and very minor dent repair done about 5 months ago. When I got it back they had not repaired it correctly so the issue just came back after a few days. I paid just over $2000 for the job. I took it back and had them look at it and they accepted that it was not done corectly and took the vehicle back in to correct the issue. I picked it up a few days ago and the paint now does not match and there are 2 scratches that were not there when I dropped it off. They painted it the correct color but they did not buff it afterwords to blend the colors. Now my driver side door and rear passanger door stands out like a sore thumb. I took it back to them and showed them and they argued that it was fine but if I want them to buff the sides to blend the colors it would cost $400. So there wanting me to pay $400 for them to finish the job that they have now messed up 2x. If you care about your car and are having work done to it because you want to DON'T TAKE IT HERE. If it is just an insurance claim and your not really paying for it then go for it. But expect it to take a long time. They had a manager named Blaze and he was great that stopped working there a few months back ever since then this place has gone majorly downhill in there customer service and quality.

Paris Williams _{on Google}

Apr 27th, 2023

I cant even begin to express how grateful and beyond satisfied I am with the service I received. I had the worst possible experience with my insurance after getting into a no fault accident. To make matters worse enterprise made it extremely difficult to get a car rental and the staff was rude but the staff at Caliber saved the day!!! They not only agreed to help me, but they understood I could not attain a rental, and promised to fix my car in one day while I waited. I was so overwhelmed by their graciousness and generosity and was amazed that they could be so wonderful!! I brought my car in and as promised they fixed it while I waited. These are fabulous people. I would definitely recommend as they were helpful, compassionate, knowledgeable and kept their word!!! Thank you so much to the Caliber Team!!!! Services: Painting, Body & Trim