Thoroughbred Ford of Platte City, Inc.

Brian Lincks _{on Google}

Mar 31st, 2024

Went and bought my first new car and the experience was amazing! Sean Murphy was super cool to talk to and made the first time buying a car super exciting! Would 100% recommend!

Lena Johnson _{on Google}

Mar 8th, 2024

They seemed too busy to talk

Meg Sabatino Ylmaz _{on Google}

Mar 2nd, 2024

Such a wonderful experience. We purchased two vehicles with Dawson and Shawn. They were very contentious about our time and made sure we had everything sorted quickly. The entire process from start to finish was seamless.

Anna Wallingford _{on Google}

Jan 31st, 2024

Been a customer for several years. This was the final straw.
Unfortunately, after getting my Ford F150 back each time there have been several issues that come up after each oil change.
1. It all started 2 years ago when I took my truck in for an oil change. They stated I needed new break pads. I had them installed and since then have had major, very expensive issues with breaks, ball joints, roters and wheel bearings since then.
2. Same tire on the passenger side has had repeated issues after getting break pads. Was told I need new rotors. Got those installed, then told something with my ball joints. Got that fixed. Then the shuddering starts after getting truck back.
3. "2nd set of roters" now need to be installed only after having them replaced after a few thousand miles.
4. Take the truck back again for shuddering, same tire passenger side acting weird yet again. Told now I need wheel bearings replaced. Got that done after being in the shop for 5 days.
When I questioned the front desk girl Breanna after receiving a text from her, that now I need wheel bearings replaced, she told me "it is what it is" and I thought that was odd. When I called to talk since she would not reply back via text, She became very defensive and completely shut off and did not communicate with me. This was very unprofessional.
I paid for the wheel bearings to be replaced.
Picked my truck up after 5 days of calling and trying to get updates, even after being told they would follow up with me.
Finally, get truck, Get into my truck and had a 2 1/2 inch crack in my windshield! I was told it was not their fault and a rock must of hit my windshield! "Never had a crack or anything before dropping my truck off." We are 100% certain they cracked our windshield blasting heat to thaw out the truck! After spending $1000 in wheel bearings and oil change, I'm now dishing out more money to replace my windshield that they cracked.