KFC

Mar 25th, 2024

If I could leave no stars I would but it makes me put something, this is by far the worst kfc I have ever been to where do I even begin, I ordered a 16 piece of just chicken and a 12 piece of tenders costing 73 dollars, my kids wanted chicken so I gave in I called at 6.15 and was told new chicken would be on abd to come in 30 minutes which I did. Once I got home I noticed that there was only 12 pieces of chicken and not 16 that I paid for. So I call hoping someone would answer since the store closed already. They answered the phone and I tell them that I didn't get all the pieces and was told by a gentleman on the phone that he boxed the chicken and that I was lying. I was shocked that you would even blame a customer of lying. When asked to speak to manager was told he was the manager and then when asked for reginal manager was told he was also refused to give me corporate numbers told me he couldn't find it and not to much the chicken was not fresh. It looked like it had been sitting for a long time and gross. Needless to say when I actually spoke to the real manager of store wad offered a Damm 20 dollar gift card. This not acceptable and highway robbery. Will never ever come to this store again . I will make the drive to springfield going forward. DO BETTER
Mar 14th, 2024

They've gotten a lot better than it was right after covid restrictions stopped. They still aren't open inside, but their drive-through crew is friendly, and they employ some people with disabilities, which is a plus in my book. They do forget to add simple things, such as silverware, and sauce.
Mar 4th, 2024

Not only did my online order get ordered to the wrong location when we got there we were missing half of our order. We were missing our 8 piece chicken tenders our four biscuits and gravy and fries. Im not one to complain but thats half of an order not just some gravy. And a receipt that says double checked and signed thats crazy.
Feb 7th, 2024

Super sweet staff, I recently have been diagnosed with AGS so I have to be mindful of what I consume. I asked the young lady at the drive through a question about ingredients and she was so kind to go through everything that was on the product to make sure it was ok. I'm embarrassed by the condition, but people like this and this establishment make it much easier to deal with. Oh, and the food was outstanding, classic chicken sandwich and coleslaw. I will visit again!
Feb 2nd, 2024