Suburbia Hardscape & Landscape

We had a patio installed in Spring 2021 with Suburbia Hardscape and Landscape. The process was a *disaster*. The salesman was abhorrent in every way imaginable, and left my yard in shambles, and unsafe for my children. When I attempted to contact the owner, my messages were all blocked from reaching him. Therefore, I posted a negative business review. Fast forward to that review being posted in Fall 2021. The owner then reached out to me to resolve the matter. The resolution was a small project to update curb appeal (a brick mailbox to match the patio). I was very happy with this consolation!! I removed my negative business review, per owners request, however now it is now summer 2022 and my project has not even taken the slightest step forward. I have had monthly contact the owner seeking updates. I am regularly told I am working on it, let me check on that, and then I hear nothing. This company mislead me in the original project, and then has essentially continued to not deliver on subsequent agreements. My personal experience with this company has included: misleading business practices (the contract I signed was not what was installed), unsafe business practices (exposed trenches and gas lines in my yard for WEEKS), work being done at my house without my consent or approval (I asked for no work to be preformed while we were on vacationbut it was, and it was not what we had agreed upon), never ending excuses, misleading information, so on and so forth. I have been incredibly disappointed by this company for over a year now. Proceed with extreme caution with Suburbia Hardscape and Landscape. It has been upsetting and disappointing *every* step of the way.
Jun 28th, 2022

Jun 19th, 2022

We had a patio installed in Spring 2021 with Suburbia Hardscape and Landscape. The process was a *disaster*. The salesman was abhorrent in every way imaginable, and left my yard in shambles, and unsafe for my children. When I attempted to contact the owner, my messages were all blocked from reaching him. Therefore, I posted a negative business review.Fast forward to that review being posted in Fall 2021. The owner then reached out to me to resolve the matter. The resolution was a small project to update curb appeal (a brick mailbox to match the patio). I was very happy with this consolation!! I removed my negative business review, per owners request, however now it is now summer 2022 and my project has not even taken the slightest step forward. I have had monthly contact the owner seeking updates. I am regularly told "I am working on it...", "let me check on that", and then I hear nothing. This company mislead me in the original project, and then has essentially continued to not deliver on subsequent agreements. My personal experience with this company has included: misleading business practices (the contract I signed was not what was installed), unsafe business practices (exposed trenches and gas lines in my yard for WEEKS), work being done at my house without my consent or approval (I asked for no work to be preformed while we were on vacation...but it was, and it was not what we had agreed upon), never ending excuses, misleading information, so on and so forth. I have been incredibly disappointed by this company for over a year now. Proceed with extreme caution with Suburbia Hardscape and Landscape. It has been upsetting and disappointing *every* step of the way.
Jun 9th, 2022

Mike is very unprofessional person. After looking my property he never returned back with quotation. Tried to reach him multiple times but he was buying a time to provide a quotation. Till date he did not provided quotation. If not interested in the business he should let me know at first place. Service: Yard landscaping
May 18th, 2022

The employees do not wear masks or obey mask mandates. If your are at risk of covid I wouldn't come near this company. More professionally run companies would certainly make sure their employees had mask discipline. We're in an ongoing pandemic...what business sense does it make to not wear masks?
Sep 8th, 2021