McNamara's Towing & Transport

Absolutely trash company. Dispatchers so rude and the owner so hungry dog. They are literally scammer.
Mar 6th, 2024

Feb 21st, 2024

I actually really loved this towing company up until Jan 2024. My daughter was hit and her car was towed here by the officer bc it was on a major road and not operable, during artic like winds/snow. I was lied to about the tow bill cost by an extra $100. Car was in bad shape when we went to "TRY" to get everything out. Unfortunately, I was denied access to OUR belongings or OUR PAID for car. My daughter suffered injuries and was now without car to get to work or school. She had school work in her car and many other items that were destroyed bc of the freezing Temps. I called back a week later to notify them that we were still waiting for the other drivers info from the police report. The woman I spoke to, told me I could get our belongings out if we paid the initial tow bill of $260. While the other employee had told me I would have to pay the entire tow bill which was at around $600. I feel like this was unjust treatment. Not only were we out a vehicle and suffering injuries. But now we were being denied access to our own belongings. Then, I get a certified letter from them, stating that they applied for a salvage title on MY car. I was charged an additional $100 to the tow bill for this certified letter. (Bc they said they hadn't heard from me in a week) when in fact, I had notified them that all car accidents reports were being delayed due to the State HWY patrol annual software update issues. (FYI, this took over 3 weeks to get the police report) I told them as soon as I get the other drivers info, that we could get the car off their lot. They made zero attempt to contact me personally, by phone, regular mail, or email. There should be a law that protects victims of car accidents from money scheming businesses. I guess one persons loss is another's gain, unjustly. I guess this is how they make their money, from other people's tragic events. Really not sure why I am even writing this review? It's not like it will change the situation or anyone else's.
Feb 9th, 2024

Fast and very professional
Feb 4th, 2024

My son had an accident this morning. The police called McNamaras towing. My husband asked them to tow it to the body shop. Tow truck said, no we dont have time to go anywhere but to our shop. It cost $580 for them to tow 18 miles. Then we had to call another tow shop to get it from there and take it where we wanted it to go. They charged $168! A fraction of the $580! This is a scam! Price gauging at its finest. Never use this company! The girls that answered the phone are rude as can be! A complaint was filed to the Missouri Attoney General.
Jan 30th, 2024