Kearney Winsupply

Oct 31st, 2021

Aug 27th, 2021

Thanks
May 1st, 2021

Jan 23rd, 2021

I am having my bathroom done by a local contractor and he likes to use local suppliers. He purchased a shower kit from Winsupply. After placing it the parts of the kit (not installed) he found it was not a good fit for plumbing. He attempted to return the kit without the box and they refused. He called other Winsupply within KC and they said this is not common practice to refuse a return without a box since for contractors don't need the box. I called Winsupply to purchase a replacement they expected me the customer to know who exactly to talk to about shower parts rather that act as a team and transfer the call automatically. They quoted me a price for the part I needed and confirmed the part was in stock. I immediately came into the store. In the store no one was wearing a mask, no one greeted me for 15 mins. Finally someone asked what I needed and instead of helping me they told me to walk down a hall where I had to ask can anyone help me? someone at a computer reluctantly turned to help me and acted as i was a bother. The all acted as if i never called in prior. They took way too long to find the part they had just found on the phone. They had the nerve to ask me what they quoted me on the phone, then said "well that's not the price, but Ill sell it to you for what you were quoted". I asked what the price was and he wouldn't tell me. They had the nerve to ask me if i needed help loading.. I have Cerebral palsy and it is quite obvious YES i need help. The guy then grunted in disapproval and Made his way with my item out to my truck. In the future I will shop outside of Kearney for my shopping needs.
Sep 16th, 2020