Northtowne Lincoln

Service Department is great. Took my Expedition into them after CBA -Barry Rd butchered my timing chain install(had it for 6 weeks and $8900 bill). Northtowne Lincoln found the problem in a day or two and I had my vehicle back quick. I received detailed updates and descriptions.
Apr 2nd, 2024

Service department is the worst. Bought our car there and have spent thousands on a new motor (car was $4,000 out of warranty), new battery, and all oil changes since 2019. Took the car in for another oil change and to look at a tire with an air leak. A week later, the same tire started leaking again. My husband noticed the valve stem was broken. Took it back in and they fixed the valve AND charged us $42 to fix something they broke. Husband was so shocked, he didn't say anything at the time. I called to speak to the Service Advisor. When he said, we'll who broke it, I was done. They just lost our business for $42. Never again!
Mar 14th, 2024

Mar 13th, 2024

Northtowne makes buying a new car a great experience. A special thanks to Ed Bethard. I have purchased three vehicles in the last six years from Northtowne. The service department is great to answer my questions and keep my vehicles safe and in good driving condition. Overall, this is a quality dealership.
Feb 26th, 2024

Best Lincoln dealership in the KC metro!!
Feb 12th, 2024