Masters Climate & Comfort Solutions

Our home warranty sent the company Masters climate and comfort to our home, due to ice being located on our pipes and the air conditioning no longer blowing cold air; When we answered the door the guys manner was very unwelcoming. After taking a look at the unit for less than 2 minutes; Instead of fixing the issue the technician gave us a bogus story about the air filter needing to be replaced! (At that point we knew he didnt have a clue, because we had just replaced our air filter the previous month) So we did just that and replaced the air filter again, however still no air conditioning! So we then hired our own technician who informed us that the motor is completely out and needs to be replaced! I wouldnt recommend this company at all! They are unprofessional! Please dont waste your time! Also it is 100 degrees outside and this is our 2nd week with no a/c! Service: A/C system maintenance
Jun 25th, 2023

James was Very professional. He shared his wisdom which will be very helpful to regulate the heating in my house. Great representative!!
Jan 19th, 2023

Services: A/C system maintenance, Heating system repair, Repair HVAC, Install AC, Heating system maintenance, Thermostat installation
Oct 14th, 2022

When you find the real deal (which is SO hard to find) I really want to pass my positive experience along as best I can. My history with Heating and Air companies over the years have been mostly awful. I usually have the sense that I'm being up-sold and ripped off due to my illiteracy when it comes to anything mechanical. In our recent case, we were sitting ducks. Our 17 year old AC stopped blowing cool air with the heat index off the charts. We were sure we would have to make an expensive and ill-timed investment for a new AC or big repair. A trusted plumber we really appreciate, recommended Masters so we called him the next morning. He came that afternoon! He presented as very authentic and kind. In no time, he got right to the problem. Certain I was about to pay thousands, he got us going in less than an hour for $134. While he could have said anything about the need for more future expense or a need for a new conditioner, I had to be the one to ask if he sold and installed AC's. He pushed nothing. This will be our guy from here on. I am so grateful for the recommendation! Service: A/C system repair
Jul 17th, 2022

Service: A/C system repair
Jun 17th, 2022