Research Neurology Associates

Darin Webster _{on Google}

Feb 29th, 2024

Great service

T Nali _{on Google}

Feb 13th, 2024

Ive been trying to schedule an appointment for 2x months. The woman who works the desk is rude, refuses to schedule an appointment. I have my care coordinator reach out to assist and am told ok call, you should be set now. Ive tried calling every day the last 3x weeks and left messages but have yet to hear back:m. They clearly do not want business

Ericka _{on Google}

Nov 26th, 2023

My appointment was @
12 pm.
But, was not Seen until
1:00 pm

Jaimie Cerretta _{on Google}

Oct 28th, 2023

I had a very good first experience with this office, but everything after that day was an absolute train wreck. It took a month for the office to schedule my lumbar puncture, and afterwards I had to call and message weekly to get an answer of if they received the results. I was dealing with a concussion on top of my normal anxiety, depression, and ADHD, and still I had to basically work for them to get anything done. In the end they stopped responding to my questions and let me show up to my follow up only to tell me that we needed to do a second MRI (which I had asked about and was told not to worry about), and they couldnt see me without the lumbar puncture results, which they still didnt have. It took 45 minutes after I was crying in their office to get those, which tells me that the full month that I was asking and asking they could have done it in under an hour, and just didnt bother.
I was sent home with a you probably dont even have MS from the doctor. I have since seen a different neurologist who took one look at the MRI and all of the lesions there and said she is almost certain this is MS. I also found out that the lumbar puncture was incorrectly ordered (no hard evidence to point to if it was the office or the hospital that messed that up, but I have a guess after the hell that was dealing with RNA) and now I get to go through that process all over again.
Huge shoutout to the woman in charge of scheduling, I forget her name right now but she was absolutely lovely through every interaction. She is the only person who sincerely apologized for what I had gone through, and she made me feel like I was talking to a person with the capacity for human emotion, unlike the rest of the staff I interacted with.
Do yourself a favor and find somewhere else. It is absolutely not worth it to try with this neurologist.

Debbie Rust _{on Google}

Oct 4th, 2023

My primary doctor's office sent a referral for me to be seen at this practice. After they informed me that it had been sent (the week prior) I decided to go ahead and try to schedule an appt. What a disaster. The women who answered was rude and unprofessional. After placing me on hold multiple times, she finally found my referral in her computer. She proceeded to inform me it was from my ortho doctor who I have not seen in 4 + years. She then acted like my primary care office had made a mistake. I asked if she could locate the actual fax that they received and scanned to their computer. She stated that she didn't have time and had no idea where those go after they are scanned in. She refused to schedule me until my office sent the correct referral. I thought about this interaction and read some other reviews then decided I don't want to be seen at a place where the office staff are this incompetent. The doctors may be wonderful, but the office staff are who you must deal with when scheduling or messaging the doctor......no thank you! I will go elsewhere.