Commerce Bank

Completely rude people, I should say one in particular, personal banker ll. Stopped in on Saturday Dec 9th to sign cards for new account. (Acct already sit-up just needed my signature) The parking lot was empty, which I thought odd, most banks are full on Saturdays. But my wife and I proceeded anywaywell I know now why the bank was empty. Did not get a chance to talk to anyone else. Needless to say I had my wife close out the week old account and move elsewhere. No body returned my phone call either after leaving a message. Thanks but no Thanks
Dec 28th, 2023

Was worried by other people reviews but this location is great. Everyone was greeted and helpful. Special thanks to Cheryl Luke
Nov 6th, 2023

Slowest branch I have ever been to.
Jul 20th, 2023

Ive been banking with commerce for probably about 15 years. I have always recommend them bc they have treated me fairly but moved closer to this location so it became our main branch. I have to say, Ive never seen anything like it. Refusing service to customers when it gets close to closing time (30-45mins), telling customers with change (4 rolls of what appeared to be quarters) to go to a different branch. It took 2 hours.. 2 hours to set up two checking accounts. If you bank with commerce or its your first time going to a branch I would highly recommend going to a different branch as this one doesnt care about much about customers other than drive though.
Jul 19th, 2023

Walked in to the branch and the young lady immediately stood, said Good morning, how may I help you? I told her what I needed, she said, Please have a seat, I can help you get that taken care of in a few minutes! She was not kidding! I was in and out with what I needed in less than five minutes! I let her know she was a pleasant person to work with, but I want others to know! Thank you Carla Santiago, for having wonderful customer service skills, along with a pleasant personality and smile! Keep up the good work!
Apr 6th, 2023