Sub-Zero, Wolf, and Cove by Roth Living

Oct 17th, 2019

Beautiful!
Nov 28th, 2018

We spent nearly $35,000 on Wolf and Sub-Zero appliances (not from this authorized dealership tho). First, the built-in coffee maker never got to a hot temperature. Called customer service numerous times within the first month of being installed and they sent out someone to work on it but they never could get it any hotter so we don't use it since it makes luke warm coffee. Sub-zero/Wolf gave us an extended warrenty on our refrigerator because of the issue for the coffee maker??? Second, built in double oven has never been at the precise temp so we have always had to guess and bake longer and one of the lights burned out within the first 5 months of use. Third, the gas cooktop knobs do not stay in position. They will slightly turn/float so you can't get at a precise temperature. For example, if you want it on med heat and place the knobs to the middle it will eventually float to simmer. This happens to two of the knobs and started since first purchased. And last, refrigerator alarm kept sounding so I called customer service and the rep was rude and augmentative. That was the last straw and therefor this review. If you think these are top of the line appliances without issues you will be disappointed. I would skip buying because they are overpriced and definently not worth it!! Fast forward 4 months later, Sub-Zero Wolf said they would get the items fixed, but they still haven't. They don't respond, ignore voicemail messages, ignore emails and remove negative comments off of social media. We have now went to the BBB.
May 4th, 2021

Nov 2nd, 2018

Great place to buy high end appliances.
Sep 19th, 2018