Power & Light Apartments

Melanie made the leasing and move-in process so amazing! She gave a great tour, answered every question, and made us feel welcome in the community. We love our new apartment and the amenities!
Mar 25th, 2024

I could not speak any higher about the staff, amenities, and overall experience when I lived here. Every maintenance ticket was resolved within 24 hrs. Family and friends were amazed each time I showed off the Beacon Lounge, indoor dog park, and podcast studio. While I am no longer a resident, I miss my time at Power and Light greatly!
Mar 1st, 2024

If you want to live in a building where you will get amazing exercise this is the place for you. Not because of their fitness room, but because their elevators never work. Call the main office to try and find a solution and they will not do anything or even care. The good news is they will also keep your hopes up and lie to you about when they will be repaired. If you like hot tubs boy do they have a treat for you. They will allow you to stare at the place where it used to be but cemented it in. Just when you think it couldnt get any better there are constantly pipes bursting and feces leaking in the garage. I recommend if anyone wants to experience what living in a slum lords building give this one a go. You cant go wrong! Also I had to post this on a review site they cant delete. Anything posted to their social media to address on going issues will be immediately deleted and ignored.
Mar 7th, 2024

Feb 29th, 2024

I am a current resident here in the Tower. Ive enjoyed most of my two years here and have met some wonderful people that have lived here in the building, but as of late, the building seems to be going downhill, and fast. I know several residents that already have or are planning on moving out and not renewing their lease. As stated in previous reviews, there have been consistent and intermittent elevator outages and issues, but ever since the deep freeze in KC a couple weeks ago, a sprinkler pipe froze and burst in one of the elevator shafts and it initially rendered all 4 elevators in the tower, a 31-story building, inoperable. After 24 hours, they were able to get one of the elevators working which services the upper part of the Tower, floors 14-29. Twelve days later, they were finally able to get another elevator working for the lower floors, Lobby-14. We currently have 2 of the 4 elevators working in the Tower. The same day all elevators went out in the Tower, multiple pipes burst in the parking garage which shut down the elevator in the parking garage, which is still out of service with no timeline for return to service. With only half of the elevators in the Tower currently working, wait times are high. I have waited as long as seven minutes for an elevator. As of January 25th, they are telling us Additional repairs will take place once all needed parts arrive, which will be in approximately 6 weeks, so to summarize, we are currently down to 1 working elevator for the Lobby-14, and 1 working elevator for floors 14-29, and an estimated wait time of 6 weeks for the remaining 2 elevators in the Tower to be put back into service, and there has yet to be any timeline for repair of the parking garage elevator communicated to residents. I moved in here in January 2022, and over the past couple years, I have witnessed a continuous decline in the amenities offered by the building. There is no longer an outdoor hot tub. That has since been cemented in and turned into a concrete slab, but every advertisement and page on their website still proudly shows the non-existent hot tub. It has also become a rarity to be able to actually get coffee from the coffee station in the basement, either due to the coffee machines being out of service, or coffee stocking and supply issues. However, the biggest issue of all seems to be the property management company, NorthPoint, that owns and runs the building, and the building managers in the leasing office here. After you have lived here and your lease is up for renewal, you can expect an egregiously unreasonable renewal rate quote. The managers in the leasing office have explained to me that NorthPoint uses an algorithm that produces the renewal quotes that are then sent to the current residents up for renewal, but they are always willing to work with residents. They force you to play this stupid game of negotiating a lower rate, which can usually be done to a point, because the algorithm produces such unreasonable rates. I was also told by a leasing office rep that a 3% increase is the minimum they can offer, which is absolutely ridiculous considering the declination of the building and product they are now offering. In the past buildings I have lived in before here, I have never seen such large increases in renewal rates. In fact, several times I did not have an increase when renewing, and those buildings didnt have near as many issues that residents have to put up with in this building. NorthPoint and the leasing office managers have become extremely tone deaf, unresponsive, and unreasonable when it comes to the rates they are trying to charge for renewals. If anything, they should be offering flat or even decreases in rent renewals for current residents, considering the degradation of the product they are now offering. They are pushing current residents away from the building. They are seeming to give new move ins better rates than current residents looking to renew, which is causing increased vacancy. The unit across the hall from me sat vacant for around 6 months.
Feb 28th, 2024