Journeys

I had went on Jan 19th to exchange my Dr. Martens I was gifted and Whitney was beyond helpful, I was so indecisive as to what style I wanted to exchange them for and she was so attentive and kind! She grabbed the colors and styles and various sizes for me and made the whole process so smooth! She mentioned the Dr. Marten shoe care kit which I purchased and am so thankful she mentioned, she was so sweet and I loved her vibe and energy. I was even indecisive picking my converse and they were close to close and she did not rush me at all, she told me to take my time and I would totally go back if Whitney is there lol!
Feb 1st, 2024

Whitney provided outstanding assistance during our shoe shopping experience. Her patience and exceptional customer service made the process enjoyable, especially while helping my son select new shoes. Im thoroughly impressed and look forward to returning to the store because of her excellent service.
Jan 4th, 2024

lady named whitney was extremely rude to me and my friends; would constantly look at us and other customers like we were beneath her or something. all i know is that because of her, your store lost a sale and i will never step foot into this store EVER again!! watch out for ladies named whitney yall
Nov 24th, 2023

Employees have nasty attitudes if you try to return shoes. She acted like it came out of her personal pocket and tried to say they were really worn. I wore them inside my house for a few minutes so theres no way they were too worn to return. She told me I was lucky cause other employees wouldnt be as nice. Haha ok well she wasnt nice either so that says a lot about the workers.
Nov 7th, 2023

Oct 31st, 2023