Comprehensive Mental Health Services

HIPAA violations, medical chart violations, medical diagnostic violations, patients rights violations. You know this company does it all! With gusto! They actually love ruining people lives and intentionally making them harder. This company failed to send documentation of completion of services (required by law). Then the nurse for Dr Brooks is so grossly incompetent that she cant figure out how to send a prescription somewhere else. She also doesnt know that shes required to return a phone call with 48 hours instead of 6 days. When you do hear back from her you will be met with nothing but stupid word after stupid word that falls out her mouth (Id say its how she talks but based of her slurred speech theres definitely substance abuse issues there.) Next you have Melissa who cant even send over treatment completion in a timely manner resulting in several mental health crises as I was threatened with being arrested. After that because Melissa is incompetent you get to be on the phone with Andrew in Records (not to mess with the theme: also grossly incompetent.) Who thinks its appropriate to hang up on patients in a crisis. The lawsuit I am going to be bringing against this place and the state of Missouri for 1st, 2nd, 6th, 8th, and 9th Amendment rights violations, loss of enjoyment of life, mental trauma, as well as distress is going to mean I wont have to work another day in my life. Buckle up because its going to be rough.
Feb 14th, 2024

Jan 4th, 2024

I would recommend to all. I'm grateful my friends and family recommended I pursue services here at CMHS! As a walk-in clinic, I was prepared to wait a few hours, and was very comfortable during my relatively short stay in the waiting room. Within less than two hours, I had finished both the paperwork in the waiting room, and been back to complete the intake questions with a staff member. She informed me that due to a delay earlier that morning, the therapy team was still catching up and would be available in about 1.5 hours, so I was okay with leaving and coming back in a bit. Luckily, less than half an hour later, the staff called me to let me know they'd seen I am actually outside of CMHS' catchment area, and they immediately gave me a similar provider in my area who even had better hours for my availability. I didn't have to make the trip back to CMHS at all for this info! The CMHS team did everything possible to respect my time and health with every resource they had available, and it was a pleasure to work with the front desk and intake staff. I would recommend Comprehensive Mental Health Services to all. Thank you CMHS!
Jan 3rd, 2024

Comprehensive is completely terrible. From their therapists and psychiatrists to the rehab services. Anyone I have come into contact with from here has been awful. I also told them two years ago to stop coming to my house with pamphlets and they will not stop. I wouldnt even recommend this place to someone if it were the last option. They do not care about you or your loved ones.
Dec 23rd, 2023

Usually my health care is of my own neglect. But rejecting a child's medical needs because we were "4" minutes late is unacceptable. This clinic won't do emergency help it's "MAKE AN APPOINTMENT" when they are at minimum six weeks out.
Nov 23rd, 2023