Pepperwood Apartments
-
19400 E 37th Terrace Ct S
Independence, MO 64057 - 816-795-8881
Hours
Chamber Rating
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Tracy
Current resident Overpriced! luxury price for no Luxury. The complex is poorly lit at night which cause cars vandalism. I've counted 4 light poles out; I was told that it must be 10 light poles out before anything can be done. The amenities are outdated: White Refrigerator, Brown Cabinets, Worn fitness equipment, and toilet. In order for my bd room vents to work I was told I must close other vents
Feb 3rd, 2024 -
D Pace
We love living here. The office staff is top of the line and friendly especially the assistant manager we LOVE her. The amenities are unbeatable from the in unit laundry(especially with kids) to the pool and fitness center. The school district is one of the best in the area. We had only ONE issue while being here with our air conditioner in the summer of 2022 once I called the maintenance line someone was there within 10 minutes and the maintenance lady(I dont know her name sorry) was determined and didnt want to leave until she figured out what was wrong and she fixed it within 20 minutes!!. Weve been here since 2021 and have no plans to leave at least for another year or two when we buy our home. I would definitely recommend this complex.
Jan 20th, 2024 -
Amanda Snyder
So Ive lived here for a few years with my daughter. At first everything seemed great, its nice enough. Has a decent pool and gym (although most of the equipment is broken or barely works). We didnt have many maintenance issues the first year we were here but have had a couple small issues we needed fixed in the past 7 months, thats how we encountered sue. She does some of the maintenance work around here and has been extremely inappropriate with my daughter on multiple occasions, even harassing her and her friend while they were alone at the pool one evening. shes made comments about her clothing and body that have rubbed me completely the wrong way. The office has no regard for any reports of made, they pretend they care but the last two times Ive made a maintenance request that same woman is sent into my home. We cannot wait to leave when our lease is up. Something is just off about this place. The safety of children does not matter to these people.
Nov 19th, 2023 -
tonyxtrotter
My wife & I have lived at pepperwood for the last 2 years and have enjoyed it for the most part. The office employees Kalea & Victoria are always very helpful, responsive and willing to handle issues. Other places Ive dealt with dont even come close to the customer service they give. Maintenance here also is pretty quick, and one of the maintenance workers, Dennis, was also our neighbor. Dennis is always very friendly, is super knowledgeable, and has gone above and beyond on multiple accounts to help us with any issues weve had. The 5 star review is for the 3 employees Ive mentioned. We are leaving due to a rent increase, but would have loved to stay if the increase wasnt as significant as it is.
Oct 20th, 2023 -
Kate Diana
Super friendly staff! Amazing maintenance team! Kalea and Torrie are absolute gems!
Oct 13th, 2023
Contact Info
- 816-795-8881
Questions & Answers
Q What is the phone number for Pepperwood Apartments?
A The phone number for Pepperwood Apartments is: 816-795-8881.
Q Where is Pepperwood Apartments located?
A Pepperwood Apartments is located at 19400 E 37th Terrace Ct S, Independence, MO 64057
Q What is the internet address for Pepperwood Apartments?
A The website (URL) for Pepperwood Apartments is: https://www.liveatpepperwoodapts.com/
Q What days are Pepperwood Apartments open?
A Pepperwood Apartments is open:
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 1:00 PM - 5:00 PM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Q How is Pepperwood Apartments rated?
A Pepperwood Apartments has a 3.1 Star Rating from 58 reviewers.
Hours
Related Categories
Ratings and Reviews
Pepperwood Apartments
Overall Rating
Overall Rating
( 58 Reviews )Tracy on Google
Current resident
Overpriced! luxury price for no Luxury. The complex is poorly lit at night which cause cars vandalism. I've counted 4 light poles out; I was told that it must be 10 light poles out before anything can be done. The amenities are outdated: White Refrigerator, Brown Cabinets, Worn fitness equipment, and toilet. In order for my bd room vents to work I was told I must close other vents
D Pace on Google
We love living here. The office staff is top of the line and friendly especially the assistant manager we LOVE her. The amenities are unbeatable from the in unit laundry(especially with kids) to the pool and fitness center. The school district is one of the best in the area. We had only ONE issue while being here with our air conditioner in the summer of 2022 once I called the maintenance line someone was there within 10 minutes and the maintenance lady(I dont know her name sorry) was determined and didnt want to leave until she figured out what was wrong and she fixed it within 20 minutes!!. Weve been here since 2021 and have no plans to leave at least for another year or two when we buy our home. I would definitely recommend this complex.
Amanda Snyder on Google
So Ive lived here for a few years with my daughter. At first everything seemed great, its nice enough. Has a decent pool and gym (although most of the equipment is broken or barely works). We didnt have many maintenance issues the first year we were here but have had a couple small issues we needed fixed in the past 7 months, thats how we encountered sue. She does some of the maintenance work around here and has been extremely inappropriate with my daughter on multiple occasions, even harassing her and her friend while they were alone at the pool one evening. shes made comments about her clothing and body that have rubbed me completely the wrong way. The office has no regard for any reports of made, they pretend they care but the last two times Ive made a maintenance request that same woman is sent into my home. We cannot wait to leave when our lease is up. Something is just off about this place. The safety of children does not matter to these people.
tonyxtrotter on Google
My wife & I have lived at pepperwood for the last 2 years and have enjoyed it for the most part. The office employees Kalea & Victoria are always very helpful, responsive and willing to handle issues. Other places Ive dealt with dont even come close to the customer service they give. Maintenance here also is pretty quick, and one of the maintenance workers, Dennis, was also our neighbor. Dennis is always very friendly, is super knowledgeable, and has gone above and beyond on multiple accounts to help us with any issues weve had. The 5 star review is for the 3 employees Ive mentioned. We are leaving due to a rent increase, but would have loved to stay if the increase wasnt as significant as it is.
Kate Diana on Google
Super friendly staff! Amazing maintenance team! Kalea and Torrie are absolute gems!
Overall Rating
Overall Rating
( 58 Reviews )Write a Review
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