Shelter Insurance

Sep 27th, 2022

NEGATIVE STARS. Absolutely do NOT recommend. We had a handful of properties that needed coverage. What started with a simple request to increase the deductible, turned into a four month ordeal of being lied to and sold empty promises of dedicated agents, stating thing were getting changed and updated when they werent, and ultimately, 11 properties being uninsured for several months even after multiple assurances that everything was covered and what was covered was severely underinsured. He didnt do what he said he was going to do, and even complained about us on social media. Everything was very mismanaged. We asked multiple times if we had too much for him to handle or if it was too complicated, and each time, he said he was fine - we had no issue if we werent a good fit, but he could never acknowledge that. It would take months for requests to get completed. When we made arrangements to meet at the office one day to go over stuff, we showed up to an empty and locked office. Ultimately, whatever was going on to cause him to handle his business in this way, we gave too many allowances, and he took advantage of that.
Jul 28th, 2022

Just like to send a big thank you from All Queens Trucking LLC. Demetrius you were excellent, great service and the price was excellent for the Commercial Insurance policy. I'll be sending everyone your way. Thanks again for excellent customer service.
Jul 22nd, 2022

Demetrius was awesome! Not only did he help me with my plan, he explained everything to a T and helped me better understand how insurance works.
May 18th, 2022

Very professional always available when I have question or concerns. HIGHLY RECOMMEND.
May 13th, 2022