N2 Plumbing

Used N2 Plumbing for a larger rehab project. The work was overall satisfactory to a reasonable price.My concern is with how they conducted themselves, which makes me never want to use them again. They overpromised the timeline of the work. What was told would take a week took one month. Multiple days when the N2 crew did not show up on site without prior communication. Multiple occasions when the N2 crew was alone on site and left the property unlocked with the key left in the lock, and/or unalarmed, and/or windows left open. After multiple occurrences they had to be told they were not allowed on site without the general contractor present.The owner Dale and his admin. wife Suzi were defensive and argumentative when this was brought up. There was no sense of customer service. No sense of ownership or acknowledgement.
Dec 7th, 2021

Used N2 Plumbing for a larger rehab project. The work was satisfactory to a reasonable price. My concern is with how they conducted themselves, which makes me never want to use them again. They overpromised the timeline of the work. What was told would take a week took one month. Multiple days when the N2 crew did not show up on site without prior communication. Multiple occasions when the N2 crew was alone on site and left the property unlocked with the key left in the lock, and/or unalarmed, and/or windows left open. After multiple occurrences they had to be told they were not allowed on site without the general contractor present. The owner was defensive and argumentative when this was brought up. There was no sense of customer service. No sense of ownership or acknowledgement. Services: Shower installation, Toilet installation, Faucet installation, Sewer repair
Nov 6th, 2021

Jun 24th, 2021

Jul 26th, 2019